Imported Installer Evidence (with Discovery only)

FlexNet Manager Suite 2020 R2 (On-Premises)

These details apply when only the Discovery plugin is used with ServiceNow (if the SAM plugin is also in use, see next topic).

• ServiceNow scheduled task: Flexera Scheduled Software Export
• ServiceNow source list: cmdb_software_instance.list
• Saved file name: flexera_software_export.csv (properties from this file listed alphabetically below)
• Staging table in FlexNet Manager Suite: ImportedInstallerEvidence
• Sample locations in web interface: Installer Evidence tab of the All Evidence page; application properties on the Evidence tab

ServiceNow property	FNMS imported property	FNMS presentation/Notes
cicomp_sys_id	ExternalID (after processing through ImportedStringMapping)	Not visible in listings. Inventory device properties General tab > Machine ID (allows linking evidence to the individual device).
cispkg_manufacturer	Publisher	Publisher
cispkg_name	DisplayName	Name
cispkg_sys_id	ExternalInstallerID	Not visible in listings or properties: used internally for linking installer evidence to individual devices.
cispkg_version	Version	Version