License-Type Recommendation Status

FlexNet Manager Suite 2021 R1.3 (On-Premises)

When you process the recommendations in a Process License Recommendations report, you change the status of the recommendation.

The status of a recommendation is also influenced by the checks that are performed during the import process; that is, recommendations are set to a certain status automatically when specific conditions are fulfilled.

Recommendations can have one of the following status values:
Status Description
Pending This status is assigned automatically during import to recommendations that have already been imported, but that have not been processed (no status was assigned). When an updated recommendation is imported for the same user, the status of the existing pending recommendation is automatically set to Unprocessed so that the new recommendation can be taken into account.
Accepted Recommendations that have been accepted (the license type was updated according to the recommendation) have the status Accepted.
Rejected Recommendations that have been rejected (the license type was not changed) have the status Rejected. When you reject a recommendation, you can select whether recommendations for that user should be ignored indefinitely or until a date that you specify.
Overwritten Recommendations that had their license type changed to a value that is different to the recommended value have the status Overwritten. When you overwrite a recommendation, you can select whether recommendations for that user should be ignored indefinitely or until a date that you specify.
Ignored The status of recommendations for users who have an active Ignore date will automatically be set to Ignored during import. When you reject or overwrite a recommendation, you can select whether recommendations for that user should be ignored indefinitely or until a date that you specify.
Unprocessed Recommendations that have the status Pending at the time when a new recommendation is imported are automatically set to the status Unprocessed. This alerts you that the recommendation is obsolete. Recommendations with the status Unprocessed only appear in the Recommendations History report, and their status can not be changed.

Color-Coding of Recommendations

The recommendations are color-coded to indicate their processing status:

  • Orange indicates that recommendations have been processed (accepted/rejected/overwritten), but they have not been committed to the database.
  • Green indicates that recommendations have been committed to the database.
  • Red indicates that recommendations failed to be committed to the database.
  • Gray indicates that recommendations are read-only. This could have a number of reasons, such as the target system has no logical RFC destination, the target system may be unavailable, the user may not have sufficient rights for the system, or the recommendation may be blocked by another user.
Note: If the RFC destinations are not correctly defined, or if the CUA settings are incorrect, the color-coding might not work correctly. For example, a line might be green even though the license type was not changed. Review the log to see the correct processing status.

Log

You can display additional information on the processing of the data in the target system by clicking the Log button. The log contains a standard error message that is returned by an SAP function. The same error message should be expected if the license type was manually changed using the transaction SU01.

FlexNet Manager Suite (On-Premises)

2021 R1.3