Unresolved Issues
Master Issue Number | Component/s | Summary | Workaround |
---|---|---|---|
IOJ-2210837 |
Unable to create new SAP system on MSP SAP UI |
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IOJ-2206864 | Web UI |
Red error bar message shown by All Assets view when two custom properties are configured with the same name except for a special character at the end |
Delete either one of the entries and reset IIS will resolve the issue. Example of the issue e.g. Property Name 'CustomAssetProperty:' and 'CustomAssetProperty' and reset the IIS on the FNMS WebUI presentation server. |
IOJ-2195303 |
Add NOINDEX,NOFOLLOW tag to beacon-uat.flexnetmanager.com |
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IOJ-2195024 |
Retired Microsoft User CAL licenses still showing consumption even after reconciliation |
3 possible workarounds.
1) Change the license to usage within a time limit, and usage limit to 1 day. 2) Change the type of the license 3) Delete the license |
|
IOJ-2193927 | Content Libraries, Web UI |
"Minimum installations for suite recognition" on Application Evidence > Suite and Member tab cannot be edited in web UI |
There is no work around to this blocking issue |
IOJ-2193756 | Content Libraries |
Failed SKU library imports are reported as successful on the System Tasks page |
|
IOJ-2193570 | Web UI |
Description on the Ignored Applications page is misleading and does not match online help |
No Known Workaround |
IOJ-2190770 | Agent, Inventory |
ndtrack may crash gather inventory on a KVM hypervisor |
|
IOJ-2190320 | Inventory Beacon |
Beacons may not upload inventory files in time order when there is a large backlog of files to upload |
If large number of inventories is common, splitting out the load to multiple beacons should be considered (this is standard practice). |
IOJ-1888512 | Inventory, Inventory Beacon, SAM for Oracle |
Oracle inventory may be missing EBS applications inventory if multiple nodes targeted by the same rule and there are tens of thousands of users |
This occurs when 20,000 users are assigned to multiple EBS applications and you target multiple nodes within the same rule. Resolve this issue by creating one rule for each node in a cluster and schedule to run in sequential order. |
IOJ-2189012 | Web UI |
License Properties view does not show Local scoped compliance status |
|
IOJ-2188731 | Integration: AWS, Inventory import (read/write/export) |
Connection to AWS through a proxy may fail with error unless PowerShell 5 is installed: "Method invocation failed because [System.Uri] does not contain a method named 'new'." |
Upgrade PowerShell to version 5 or higher
Update old existing logic.ps1 file to replace the ::new() syntax with New-Object. Please note that upgrading FNMS without the bug being fixed will cause the bug to return. |
IOJ-2186083 | CFE, SAM for Oracle |
Consumption Mismatch for Oracle Application User license between Compliance and Consumption tab |
No known workaround |
IOJ-2185240 | Reports |
When an operator is limited by Category, the Inventory Device's Assigned Users aren't being displayed in the Custom Report feature |
|
IOJ-2184208 | Business adapters |
File Name field value is not saved by the Business Adaptor Studio for adapters using a CSV data source |
|
IOJ-2182360 | Hardware asset management, Inventory |
Inventory device status may be "Ignored" despite linked asset status being "Installed" (or another active status) |
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IOJ-2181551 | Uploaded file importers, Usage |
Usage .mmi files may fail to import if any software names end with a digit or special character and contain a "\" after the last space |
|
IOJ-2180945 | Web UI |
The License tab of Inventory Device Properties: Device name is incorrectly displaying the Compliance ComputerID with View Only role |
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IOJ-2179885 | Inventory import (read/write/export), SAM for Oracle |
Oracle instances being deleted and recreated in device history every day during reconcile |
|
IOJ-2179690 | Inventory import (read/write/export) |
"Error: The file exists." during inventory import if temp directory contains 65,535+ files using temporary file name pattern |
clear out the contents of the %TEMP% for the user running the beacon service |
IOJ-2177166 | Purchase management |
Red bar error while scoped operator trying to process purchase order |
A scoped operator can only create scoped licenses while processing purchase orders. |
IOJ-2176428 | Web UI |
Attempting to save local file evidence record with Language field set to 0 may fail with error |
Manually set the language to one of the supported values to enable the changes to be saved. |
IOJ-2175741 | Batch processing |
Batch Process Scheduler may stop unexpectedly on a multi-tenant FlexNet Manager Suite install |
|
IOJ-2166965 | Software license management |
Selecting a license model from license creation wizard might result in incorrect downgrade rights |
Create the license via a purchase with a SKU instead. |
IOJ-2168902 | SAM for IBM |
Virtual machines consume PVU when host is ignored |
When a host is set to ignore, set all the linked VM to ignored as well |
IOJ-2168743 | Reports |
Incorrect behaviour when prefiltering executing reports |
No known workaround exists. |
IOJ-2168083 | Business adapters |
Business adapter not updating invoice date and number |
Disable the settings to inherit PO details in the business adapter. |
IOJ-2168048 | SAM for Oracle |
Permanent allocation of a device without installation to Oracle processor license cause over consume |
Allocate VMs with the licensed installed application, not host |
IOJ-2165016 | Database, Web UI |
Licenses tab on VM Hosts takes long time to load |
For On-Premises customers there is an updated SQL available from support to resolve this issue. For Cloud customers there is no known workaround. |
IOJ-2163632 | Web UI |
Agent status page not populating "Policy specifies" and "Policy effective Date" for non windows |
No known workaround exists. |
IOJ-2162905 | Inventory, Operators, rights and roles |
There is no way to set CMInventory right that is used for cloud instance report |
Clone out of the box 'Operator' role to grant access to an operator account, It will enable the operator to see the contents of the Cloud Instance in the custom report. |
IOJ-2162433 | SAM for IBM |
IBM PVU consumption peaks haven't been reset in suitable time. |
No known workaround exists. |
IOJ-2162185 | Database |
Devices Missing widget count does not match the Out-Of-Date-Inventory view count |
Identifying the inventory devices that are showing incorrect inventory dates in the Out of Date inventory view and then opening them up for editing and saving will correct the inventory date value in the grid. This will remove them from the Out of Date inventory view. |
IOJ-2160646 | Integration: AWS |
AWS importer performance issues when multiple accounts on the one connection |
Keep connections to one account each. |
IOJ-2159924 | SAM for Oracle |
Oracle instances hosted in cloud are displaying as On Premises |
No known workaround exists however it is only a UI display issue, there is no underlying impact. |
IOJ-2159829 | Content Libraries, Security |
Fatal exception during ARL import with enabled FIPS-related policies and use of proxy credentials |
Use a proxy without authentication when running with FIPS enabled. Alternatively arrange a separate manual download of the Content libraries. |
IOJ-2159392 | Reports |
Column order set when configuring a report may not be saved |
|
IOJ-2158484 | Software license management |
Unable to remove local application that clones an ARL application |
Delete all of the applications together, save the license, and add the applications they want back to the license. |
IOJ-2158411 | Integration: ILMT & BigFix, SAM for IBM |
PVU licenses imported from ILMT cannot be re-created once deleted |
Clearing the SoftwareLicenseID value from the ImportedILMTPVUCreateLicense table records. |
IOJ-2156709 | Integration: App Portal, Web API |
webapi.conf file created by FNMS Cloud does not reflect correct URL to compliance API |
Update the URI scheme from "http" to "https" in the downloaded file. |
IOJ-1927993 | Content Libraries, SAM for IBM |
IBM WebSphere MQ Client may be recognized as IBM WebSphere MQ Server |
|
IOJ-2155670 | VMware discovery & inventory |
Delete obsolete VMWare discovery after certain number of days |
Use custom targets for IBM frequent virtualization inventory to avoid targeting all the known virtualization managers or hosts |
IOJ-2090312 | Integration: ServiceNow |
Violation of unique key constraint 'UQ_MemberEx' when importing ServiceNow assets |
No known workaround exists. |
IOJ-2154583 | Contract management |
Contract Payment Schedules that are time based can also be invalidly configured as Pre-Paid |
No known workaround exists. |
IOJ-2154235 | Hardware asset management |
User Properties Hardware tab does not display non-device Assets |
No known workaround exists. |
IOJ-2150566 | Inventory import (read/write/export) |
Inventory matching needs additional run to show matches for new computers |
After computer creation, waiting for a first round of matching to be performed for that computer will show the matching results. |
IOJ-2151567 | Inventory, Operators, rights and roles, Web UI |
Inventory Device Properties' Evidence tab - Raw Name and Recognised Application not populated for Read-Only users |
|
IOJ-2149339 | Purchase management |
Provide proper error message instead of red-bar error when processing Purchase Orders with the same PO number and Line Number |
Re-fresh the Unprocessed Purchases grid before processing purchases to check they have not already been processed. |
IOJ-2149221 | Web UI |
Bulk update of many inventory device records through web UI may lead to 404 NOT FOUND error due to length of the URL |
Use business adapter OR less number of inventory devices to do the bulk update. |
IOJ-2137449 | Operators, rights and roles |
Show Assessment Details button requires normal permissions to view assessment details |
Have both the "Allocate license to user or devices" and "Modify an existing software license" permissions need to set to "allow" |
IOJ-2136920 | Business adapters |
Business Adapter Studio may configure a physical (non-temporary) table name when an import configured to use a temporary table is renamed |
1. Enable the "Tools > Options > Show advanced options" setting in Business Adapter Studio
2. In the "Advanced properties" section of the import object, check and then uncheck the "Use Physical Table" option. This will reset the "Table name" field to a temporary table name (starting with a "#") which will allow the import to proceed. |
IOJ-2135573 | Inventory, Reports |
Application Installation Details report may time out or take a long time to run |
|
IOJ-2129977 | Inventory, Web UI |
List of what has changed in each inventory settings XML version is hidden when "Always use latest version" is selected |
Alter the combo box to choose "Always use the approved version" will show the grid. |
IOJ-2134958 | Reports |
Filter is not applied when the full enterprise structure path is entered in the Location/Cost Center/Business Unit column filter in a report |
Enter a partial string of the desired filter, for example "Ita" instead of "Italy". |
IOJ-1992412 | Database, Inventory import (read/write/export) |
"Arithmetic overflow error converting IDENTITY to data type int" on LicenseSimulationHWDetailsID_MT table during "Performing simulation based on current assignments" license reconcile step |
No known workaround exists. |
IOJ-1992153 | Business adapters, Database |
Business imports fail with error once BusinessImportLogDetail_MT identity field reaches 2,147,483,647: Arithmetic overflow error converting IDENTITY to data type int |
- take database back up
- to reseed identity run: dbcc checkident('BusinessImportLogDetail_MT', reseed, -2147483648) |
IOJ-2120256 | Inventory Beacon |
Plink.exe and Pscp.exe 2019 versions do not work for authentication with Key Pair auth |
Use older beacon version or install older versions of the affected components on new version. |
IOJ-2131823 | Software license management, Web UI |
Very large shortfall values cause an arithmetic overflow error on the All Licenses Grid |
Only impacts when purchased quantity OR extra Entitlement quantity is 1. Specify Extra Entitlement Qty or Purchased quantity great than 1.
|
IOJ-2131693 | SAML, Security |
SAML integration does not work when Federal Information Processing Standards (FIPS) compliant encryption settings are is enabled |
|
IOJ-2131023 |
Clicking on the help link for Out of the box custom reports don't land on the appropriate help page |
||
IOJ-2130274 | Web UI |
When duplicate evidence is added to an application it causes a red bar error |
To enable viewing the evidence properties again, remove it from the application properties instead or unlink the evidence completely from the All Evidence page. |
IOJ-2129532 | SAM for SAP |
Integer sapTransactionProfileID must be passed as first parameter to HasTransactionProfileMaxObjectTypesMatch rule condition rather than a string sapTransactionProfileName value as documented |
|
IOJ-2129465 | Integration: Active Directory |
AD imports of data should replace use of SamAccountName with UserPrincipalName for Users |
No known workaround exists but the SAMAccountName is normally still acceptable to use. |
IOJ-2129017 | Integration: ServiceNow |
HTTP session is not persisted across multiple calls made to ServiceNow API when exporting data from FlexNet Manager Suite |
No workaround available |
IOJ-2127428 | Integration: AWS |
Import from AWS may fail with error running on batch server if old AWS SDK DLLs are installed: "Declaration referenced in a method implementation cannot be a final method. Type: 'Amazon.SecurityToken.AmazonSecurityTokenServiceConfig'." |
|
IOJ-2069157 | Hardware asset management, Inventory, Web UI |
Inventory device details not shown as expected when viewing asset records with a custom "managed" asset type |
|
IOJ-2115847 | Integration: Admin Studio |
FNMSWebAPI/AdminStudioApi/GetInstalledForDevices API call returns SoftwareTitleIDs of zero for unrecognized evidence on a device |
Ignore any zero SoftwareTitleIDs returned by this API call. |
IOJ-2110001 | SAML |
Login link is not redirecting to tenanted domain and hence may not show appropriate SAML login page |
Go to /Suite directly, so instead of mydomain.flexnetmanager.com, go to mydomain.flextnetmanager.com/Suite
|
IOJ-2108310 | SAM for Oracle, Software license management |
Calculated Consumption may be incorrect when expanding hosts in Consumption tab for Oracle Processor licenses |
|
IOJ-2125500 | Software license management |
Unlicensed Installations view includes installations of applications that are linked to custom metric licenses |
License the applications using two separate custom metric type licenses. |
IOJ-2124764 | Purchase management, Software license management |
POs without notifications are not visible in Purchases tab of licenses for scoped operators |
No known workaround exists. |
IOJ-2123223 | Enterprise group management |
Deleting records in bulk from the user page results in an error and failure to delete users |
Delete users in smaller batches to allow it to succeed. |
IOJ-2122279 | Inventory import (read/write/export) |
Validation errors on computer import if field 'InstanceCloudID' is missing from or has blank value in Spreadsheet. |
The validation error does not stop the successful import and can be ignored. |
IOJ-2122007 | Web UI |
Beacon alerts cannot be ignored |
No known workaround exists. |
IOJ-2121743 | SAM for SAP |
When retiring SAP users, ValidTo date is not updated if non-NULL |
This can be worked around by manually setting the ValidTo date to the retirement date in the target system. |
IOJ-2121655 | Integration: Citrix |
XenAppAgent fails with null value error |
DR is available or users can be added to the Delivery Group. |
IOJ-2121466 | Hardware asset management, SAM for Oracle, Web UI |
Red error bar shown with error in webui.log when retiring an asset linked to Oracle inventory with instances allocated to licenses: 'The DELETE statement conflicted with the REFERENCE constraint "FK_SoftwareLicenseAllocation_Instance".' |
Unlink the asset from the inventory device |
IOJ-2121288 | SAM for Microsoft, Software license management |
Server Enterprise license Consumption incorrect when minimum number of cores is not the default value |
Set the minimum number of cores back to the recommended value or manually override the consumption for affected devices. |
IOJ-2120304 | Integration: AWS |
On the Dashboard the 'Inventory data inputs with issues' is showing only dots when there are issues with AWS connector. |
No known workaround |
IOJ-2119536 | Agent, Inventory, Web UI |
Locally configured ExcludeDirectory settings get overwritten by agent policy update even if no exclusions are specified in inventory settings in the UI |
Configure file path exclusion/s through inventory settings page. Empty string is only set when no exclusion is selected. |
IOJ-2118693 | Web UI |
Exemption reason functionality having issues in Chrome |
Use the Bulk Allocations and Exemptions page to manage exemptions or use a different browser. |
IOJ-2118344 | VMware discovery & inventory |
vCenter inventory fails using Inventory rule |
Configure the rule to also perform discovery of devices. |
IOJ-2096292 | Web UI |
Slider does not appear on large tables in Chromium based browsers on Mac |
Please use the alternate Safari browser. |
IOJ-2118143 | Agent, Inventory |
NETBIOS computer name is returned inventory on Windows computers, which may differ from DNS name |
Ensure NETBIOS names for computer match DNS names. |
IOJ-2118112 | Inventory Beacon |
Beacon UI connection tests should accept response code 307 as valid |
Ignore the error message as the beacon connection is successful. |
IOJ-2118079 | Beacon Monitor |
Beacon Monitor overflows the default logging buffer of 65536 with error "bufio.Scanner: token too long" |
No known workaround |
IOJ-2117408 | Business adapters |
'SecureSocketsLayer' authentication type cleared in BAS when navigating to another node |
After selecting SecureSocketsLayer for the authentication type, save the adapter without navigating to any other node so that the option is not cleared |
IOJ-2116839 | SAM for Microsoft, Software license management |
Windows VM's running on Windows Datacenter HyperV host should not consume other Windows license when host is licensed |
Allocate all the VMs running Windows Server edition other than Datacenter on Windows Datacenter HyperV host to Windows Server Datacenter license. |
IOJ-2115122 | Documentation, Web UI |
Online Help may not display correctly for multi-tenant installations of FlexNet Manager Suite |
Use the online help copy available at https://docs.flexera.com/?product=FlexNet%20Manager%20Suite%20On%20Premises |
IOJ-2116476 | Software license management, Web UI |
License Simulation page may report an exception while adding/editing new simulation |
No known workaround. |
IOJ-2115554 | Inventory Beacon |
Cyberark Password store in beacon does not interpret special characters correctly |
Rename the CyberArk vault to not include the special characters "!$[". |
IOJ-2114550 | Business adapters |
"Current value USD" is not populated on the All Assets page until the asset is drilled into and "Saved" |
-Verify the asset is loaded and appears on the "All Assets" tab with no "Current Value (USD)"
-Drill into the Asset and verify the "Current Value" usd is populated. -Select "Save" on the asset -The "Current Value (USD)" will be populated on the "All Assets" tab. |
IOJ-2114089 | Software license management |
Applications that were previously linked to a license may continue to consume against the license after a failed reconcile |
The following steps can be used to resolve the consumption issue:
1. Add the application back on to the license and save the change 2. Run a license reconciliation, ensuring it completes successfully 3. Remove the application from the license and save the change 4. Run a license reconciliation, ensuring it completes successfully 5. The application should no longer be consuming against this license |
IOJ-2113379 | Inventory import (read/write/export) |
VMs with removed KVM SDK is reported as Host in ComputerResourceData table (IM) |
Delete the inventory record for the computer and the type will be corrected when re-imported. |
IOJ-2113165 | Web UI |
Local application classification change not showing in history |
|
IOJ-2113046 | Inventory, Web UI |
VMs missing hosts may not appear on "Virtual Devices and Clusters" page |
|
IOJ-2112985 | Business adapters, Purchase management |
Business adapter does not update purchase order invoice number/date when updating purchase order line details with InheritPOInvoiceDetails=1 |
|
IOJ-2112877 | Web UI |
Delete buttons in web UI may be displayed for users with read-only access, but no function happens |
The delete button takes no action and data is unchanged. |
IOJ-2111778 | Web UI |
Filters on application "Classification" continue to appear in previous language when UI language is changed |
No known workaround. The filter needs to be rebuilt in the new language. |
IOJ-2110487 | Inventory, Web UI |
FlexNet Inventory Agent Status page may show red error bar with error in webui.log if group path is longer than 256 chars: System.Data.SqlClient.SqlException (0x80131904): "String or binary data would be truncated" |
*Workaround: to be confirmed - Customer is attempting to modify their cost centers so the length could be less than 128 in order to display grid view |
IOJ-2109638 | Business adapters |
MGSBI does not retry failed sql or acquire lock when it runs |
|
IOJ-2108758 | Inventory Beacon |
Race condition causing Unhandled Exception when launching the beacon UI |
The beacon will continue to function as normal after acknowledging the exception. |
IOJ-2108469 | Business adapters, Purchase management |
Non-ASCII characters not handled cleanly uploading purchase data in CSV form |
Upload data in an Excel spreadsheet, or use non-Japenese encoding e.g. ASCII as a way to get data in the system. |
IOJ-2106472 | Software license management |
License with Custom Metric changing consumption erroneously |
No known workaround exists. |
IOJ-2104940 | Reports |
Add exemption reason for 'Device role meets exemption reason' into the reports to match consumption grid |
There is no known workaround for the exemption reason to show in reports, however it can be viewed in the regular license views and consumption properties tab. |
IOJ-2103383 | Analytics (Cognos) |
Quantity per unit is not correctly handled in Analytics financial risk calculations. |
No known workaround exists. |
IOJ-2102720 | Web UI |
Data exported from Application Installation Details page may not match data shown in UI |
No known workaround exists. |
IOJ-2101817 | Inventory, Web UI |
Disabling the 'Link virtual machine to the same asset as VM host' System Setting has no effect |
Unlinking the host from the Asset will stop VMs being linked to it. |
IOJ-2101085 | Inventory import (read/write/export) |
Editing license details while reconcile is running may cause "ReconcileLicenses - Finalize" reconcile step to fail with error 'INSERT statement conflicted with the FOREIGN KEY constraint "FK_SoftwareLicensesCoresConsumedData_SoftwareLicenseSnapshot"' |
Re-running the reconcile with no licenses being deleted during execution will succeed and correct up the license position. |
IOJ-2100978 | Web UI |
Unable to expand Task/Step in System Tasks when using advanced filter |
No known workaround |
IOJ-2098849 | Web UI |
Custom properties are added in Custom Properties Tab not a specifically created custom tab when created in application properties |
|
IOJ-2098071 | Operators, rights and roles |
"Sign In Failure" may be shown when logging in to a Managed Service Provider when SSO (SingleSignOn) is enabled. |
When the license is updated, "TenantDomain" in the "GroupTenant" table in the "FNMSBroker" database gets cleared.
The issue can be resolved by updating the value with the following query: update GroupTenant set TenantDomain = 'domain' where TenantUID = '<Tenant UID for the target tenant>' |
IOJ-2096900 | Discovery |
Discovery and Inventory Rules, rules "Current Run" and "Last completed run" can get overwritten by other rules |
Avoid overlap with the rules, in that only certain rules can scan certain targets exclusively |
IOJ-1928393 | Inventory, SAM for Oracle |
Oracle Database option query to detect Partitioning by segments may run slowly |
No known workaround exists. |
IOJ-2096406 | Software license management |
License Summary shows Licensed or Consumed values as zero |
|
IOJ-2095644 | Web UI |
Advanced Filter cannot be configured in "Assets" section of "Hardware" tab when viewing a user record |
Only workaround is to use a different filter type, however that may not allow the required filter to be configured. |
IOJ-2093927 | SAM for Oracle, Software license management |
Users with expired responsibilities consume Application User licenses for Oracle EBS applications |
Remove expired responsibility from the EBS system. Alternatively it is possible to manually override/exempt the consumption to account for this. |
IOJ-2093758 | VMware discovery & inventory |
vCenter discovery and inventory rule on child beacon may get stuck in an "in progress" state |
Disable the child Beacon when running the Discovery rule and for the rest of the time run only the vCenter Inventory collection. |
IOJ-2093631 | Software license management, Web UI |
Incorrect and/or obsolete "Recommended License Change" are not removed when no longer relevant |
The obsolete recommended license change can be moved to an ignored status so it does not appear in the active recommended license changes list. |
IOJ-2092593 | SAM for Microsoft |
Update error handling for MLS file uploads |
Remove the duplicate rows from the MLS data being uploaded. |
IOJ-2092446 | Web UI |
Validation on the input field for creating an inventory device. |
Do not populate '/' characters in the MAC Address field. |
IOJ-2088623 | Web UI |
All Applications grid may show "The Application has Overlapping Evidence" alert after the overlapping evidence has been removed |
No known workaround exists. |
IOJ-2090804 | Web UI |
FNMS takes you back to the wrong page after closing out of the licenses page |
|
IOJ-2088427 | Reports |
Issues with Report Builder > Advanced Filter > Cost Center > Search |
No known workaround exists. |
IOJ-2088315 | Reports |
Reports with a lot of columns do not respect a filter on Device Status |
The filter for Status can be changed from All to Active and the Ignored devices will disappear |
IOJ-2087983 | Software license management, Web UI |
License consumption numbers shown in different areas of the UI count inactive users differently |
No known workaround exists. |
IOJ-2087961 | Documentation |
Online help only contains index entries for SAP-related content |
Use the search functionality to look for specific topis. |
IOJ-2087584 | Web UI |
Printing UI pages from browser may be malformed |
It is possible to use the export to PDF/XLSX function for grids and print that. For other pages there is no known workaround. |
IOJ-2087395 | Agent, Inventory, Uploaded file importers |
Inventory processing trims hostnames with dots (".") to only include characters up to the first dot |
Use MachineID property to set the host name value |
IOJ-2082834 | Web UI |
The filter values available in the "Connection type" column of the System Tasks page do not match the values listed in that column so the filter cannot be used |
No known workaround exists. |
IOJ-2085244 | Contract management |
Unexpected error when creating a payment instalment without frequency |
Select any valid frequency in the drop down list. A frequency must be selected. |
IOJ-2083780 | Inventory import (read/write/export) |
Not able to run two PowerShell Adapters in parallel |
Ensure Powershell based adapters run sequentially. |
IOJ-2083658 | Integration: Microsoft 365, Inventory, Inventory import (read/write/export) |
Inventory devices fabricated for users imported from Office 365 may have NULL "Device name" field value |
If some of users come from the Office 365 adapter, but they're not part of ADImport, then our writer has no way of populating those users who come from office 365 adapter with a valid SAMAccountName which will be included in the AD import. The ideal solution is to have AD import set up, so all AD users are imported. |
IOJ-2082833 | Web UI |
Incorrect data displays in the "Connection type" column of the System Tasks page |
No known workaround exists. |
IOJ-2082630 | Integration: App Portal |
SoftwareLicenseGetFNMPAvailableByFlexeraID web service endpoint used by AppBroker may return incorrect license availability count when license is at risk |
FlexNet Manager Suite (On-Premises) only:
Change SQL implementation/correct WHERE clause filter in dbo.SoftwareLicenseGetAvailableGlobalTable implementation. The WHERE clause filter currently has SoftwareLicenseSummary.StatusID != 2, meant to filter out retired license. However, SoftwareLicenseSummary.StatusID refers to SoftwareLicense.SoftwareLicenseComplianceStatusID, not SoftwareLicense.LicenseStatusID. You will need to add a join to dbo.SoftwareLicense table, and change the WHERE clause to SoftwareLicense.LicenseStatusID != 2 -- LicenseStatus.Retired |
IOJ-2081389 |
Redbar and HTML error seen when attempting to use advanced filter on last login column of the All Accounts view |
||
IOJ-2080118 | Web UI |
Red bar error when trying to allocate/exempt licenses with set roles |
The workaround is to allow the role to create licenses as well as edit them. |
IOJ-1914283 | Database |
ConsolidatedVMPool Template contains invalid ComplianceConnectionID column |
No known workaround exists. |
IOJ-2079185 | Agent, Inventory |
ndtrack process consumes a very large amount of memory and run for a long time when scanning a computer with hundreds of thousands of files |
Reduce the areas of the file system being inventoried. |
IOJ-2079499 | SAML |
NotOnOrAfter attribute in SAML assertion is treated as a timeout |
No known workaround exists. |
IOJ-2079096 | Agent, Inventory |
Many ndtrack agent processes may run but remain blocked doing nothing if one ndtrack process takes a long time to run |
There is no known workaround for this item. Analysis of why the tasks are running for more than 24 hours can help reduce instances of this issue. For example reducing the amount of file scanning performed by the inventory agent if that is excessive. |
IOJ-1926860 | Web UI |
Device licenses which are allocated to users that are assigned to ignored computers cannot be seen on the consumption tab and causes red bar errors on the User Hardware tab |
No known workaround exists. |
IOJ-2077955 | Integration: BMC Discovery/ADDM |
ADDM staging tool may fail to stage data and report the error: System.IO.IOException: Stream was too long |
ADDM version 12.4 usually works without any failure. |
IOJ-2077845 | Agent, Inventory |
Agents and beacons may fail to upload files with non-ASCII characters in filenames |
If non-ASCCI characters are appearing in the username part of an NDI filename, change the value of the "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Common\Rules\Inventory" registry entry (or the equivalent setting in /var/opt/managesoft/etc/config.ini on a UNIX-like OS) from:
$(ServerLocation)/Inventories/$(UserId) on $(MachineId) at $(DateTime) ($(Generation)).ndi to: $(ServerLocation)/Inventories/system on $(MachineId) at $(DateTime) ($(Generation)).ndi |
IOJ-2077090 | Integration: Microsoft 365, Purchase management, Web UI |
Purchase order SKU processing may fail link the license created by the Office 365 Inventory adapter |
This occurs when a license is set to AutoSynchronized (O365 auto created licenses by default set to AutoSynchronized) and SKU type is 5. To fix this error, you must manually link the purchase order to the license. |
IOJ-2076859 | Inventory, Reports, Web UI |
Application install count shown in reports includes ignored devices, while install count shown in All Applications grid excludes ignored devices |
1. In the report at "Suite/Reports/ApplicationInstallationDetail", click the filter icon.
2. Add the "Status" column if it is not already there. 3. In the status column, type "Active" and press enter. You should find that the report is now filtered to only the active devices. Note: This report shows the detail down the the Computer name and User level, depending on the application type. OptionsAttachments |
IOJ-2074425 | Purchase management, Web UI |
Filtering by cost centers in 'All Purchases' view may time out with red error bar |
No known workaround exists. |
IOJ-2074048 | Inventory, Remote execution, SAM for Oracle |
Error during scanning of Oracle instances from a Beacon server: 'Failed to create stream with error: 0x80070003' |
https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/Failed-to-create-stream-with-error-0x80070003/ta-p/5364 |
IOJ-2073641 | Hardware asset management, Inventory import (read/write/export) |
VM may not be linked to a host if duplicate asset exist with the same serial no |
Delete duplicate Assets for a virtual machine with the same Serial No. |
IOJ-2073372 | Activity Log and System tasks, Batch processing |
Status of business import tasks may appear as 'Skipped' even though import has been executed |
|
IOJ-2072267 | Reports |
Inconsistent 'Hosted in' value for 'On Premise' in custom report |
Use the field "Hosted in cloud". If the value of "Hosted in cloud" is "No", the "hosted in" value would be "On-premises". If the value of "Hosted in cloud" is yes, the "Hosted in" value would be non-empty (will display one of cloud service provider name). |
IOJ-2072047 | Integration: Microsoft 365, Software license management |
Licenses imported by the Microsoft 365 adapter don't show "Expiry date" |
The expiry date can be manually populated on the Identification tab of license properties. |
IOJ-2071802 | Web UI |
"Advanced filter" setting is not saved properly with multi-level conditions. |
No known workaround exists. |
IOJ-2070959 | Purchase management, Reports |
Purchase "Status" column may not show correct value in reports |
No known workaround exists. |
IOJ-2070833 | Web UI |
Installed count discrepancy between "Installed Application" vs "Application Installation Details" record |
|
IOJ-2070693 | Software license management, Web UI |
'Restrict to OS' setting should be 'Read Only' for Client based License Types. |
No known workaround exists. |
IOJ-2069859 | Integration: SCCM, Inventory import (read/write/export) |
Values for device inventory properties MaxClockSpeed, TotalDiskSpace and TotalMemory are rounded differently when imported from FlexNet agent inventory compared to other sources such as SCCM |
No known workaround exists. |
IOJ-2069834 | Business adapters |
PO Business Adapter Quantity Per Unit Imports are inconsistent |
No known workaround exists. |
IOJ-2069656 | Integration: ILMT & BigFix, Inventory |
ILMT adapter may not import serial number for lPar and Zones virtual machine |
|
IOJ-2069517 | Reports |
Error occurs when opening or editing a report in Firefox |
|
IOJ-1995267 | Web UI |
Metric dropdown on license Identification tab may contain no entries after switching between license tabs |
Close license property page and reopen. |
IOJ-2069090 | Web UI |
Installer Evidence "Type" shown as number when searching in Evidence tab on an application record |
No known workaround exists. |
IOJ-2068751 | Software license management |
Microsoft Server/Management Core license, a license consumption calculation of the virtualization rights for Microsoft Windows 2016 Standard is incorrect |
The consumption of affected devices can be manually overridden on the consumption tab of license properties. |
IOJ-1996841 | SAM for SAP |
SAP inventory gathered by beacon may end up in Bad Packages folder after the system type is changed in the beacon UI |
|
IOJ-1996760 | Purchase management |
Not able to identify candidate licenses for purchases correctly based on an unknown SKU |
The purchases can be manually linked to the licenses, either via the PO processing feature or via license and purchase properties. |
IOJ-1996738 | Purchase management |
License and Maintenance Expiry showing incorrect purchases expired unless all maintenance are covered |
When not all entitlements can be covered with maintenance there is no known workaround. |
IOJ-1995609 | Reports |
"Does not Equal to" filter condition returns equal for date data type |
Using a different form of filter (for example greater or less than) can supply the same data in some circumstances. |
IOJ-1995286 | Web UI |
Custom metric doesn't save on first attempt |
After the metric is added and saved you need to select the new metric in the drop down and save the license. |
IOJ-1994790 | Web UI |
Editing suite members on the Evidence tab of Application properties alters minimum installed application count unexpectedly |
No known workaround exists. |
IOJ-1994786 | Web UI |
Under-Consumed License Widget on Dashboard is not Filtering Out Retired Licenses |
No known workaround exists. |
IOJ-1994005 | Reports, Software license management |
Applications covered by a license of type "Microsoft SCCM Client Device" may appear in the Unlicensed Installations report |
No known workaround exists. |
IOJ-1993771 | Integration: Active Directory, Uploaded file importers |
Importing Active Directory data may fail when multiple OUs are renamed |
|
IOJ-1993472 | Inventory Beacon |
Beacon UI will get stuck in a loop if there are unsaved changes and a new beacon version is available to install |
|
IOJ-1993171 |
ARL File Evidence Existence rule cannot be changed |
||
IOJ-1993126 | Web UI |
Inventory device update may remove linked category |
This issues occurs when a user updates an inventory device. To fix, please update the category through the linked asset. |
IOJ-1989757 | Reports |
x-axis label does not change to reflect the Chart type selected in the Drop down list. |
|
IOJ-1991914 | Documentation |
Branding for macOS is incorrectly referenced as Mac OS X across the product |
|
IOJ-1991750 | Purchase management |
Cannot process purchase type of Software Upgrade |
|
IOJ-1990873 | Software license management |
Upgrade/Downgrade Rights don't apply to new versions of local application records |
No known workaround exists. |
IOJ-1990753 |
License information for Nitro PDF Software Nitro PDF Professional is missing |
||
IOJ-1990718 | SAM for Oracle, Software license management, Web UI |
Different compliance statuses may be shown on the License Summary grid vs the license properties page for an Oracle Processor license |
No known workaround exists. |
IOJ-1990161 | Hardware asset management, Web UI |
Sequential change of asset properties does not save if the second change sets a value back to the original value |
To workaround this issue close the properties after the first save and re-open the properties for the selected assets and change the desired field(s) back to the previous value and save again. |
IOJ-1990104 | SAM for Oracle |
All Oracle processor consumption written to the data warehouse is zero |
No known workaround exists. |
IOJ-1990017 | Software license management |
Calculated Consumption incorrect for Microsoft Server Core license |
|
IOJ-1989329 | Integration: ServiceNow |
Misleading errors appear in the ServiceNow export log file for failed operations which are not problematic |
|
IOJ-1988647 | SAM for Oracle |
Attribute mapping between Oracle LMS overview user count and edition information may be incorrect |
|
IOJ-1988641 | Business adapters |
Bug - Unable to Update Lease End Reason to Blank using Business Adapter |
|
IOJ-1988508 | Enterprise group management, Web UI |
The '&' character displays as '&' when Enterprise data is exported in CSV format |
Download the csv file and perform a global Search and Replace to change all instances of & to &. |
IOJ-1884841 | Purchase management, Web UI |
Attempting to process more than 100 purchases results in a red bar error |
Process purchase orders in bathes of approximately 100 at a time. |
IOJ-1986968 |
Sorting of a Flexera License status is not working correct in the activation wizard |
||
IOJ-1930963 | Inventory, SAM for Oracle |
Oracle instances are not unlinked when device is ignored |
Delete the ignored inventoried devices. |
IOJ-1930080 | SAM for SAP |
Assigning parent group in SAP System Landscape may be unavailable |
|
IOJ-1929732 | Business adapters |
Fixed value will never match the domain "QualifiedName" field in adapter running on FlexNet Manager Suite Cloud beacon |
Using file value from data source instead of specifying fixed value. |
IOJ-1929690 | Software license management, Web UI |
Recommended License Changes page continuously suggests changes for licenses linked to purchases with different SKUs that have different license metrics |
No known workaround exists. |
IOJ-1929569 | Software license management |
Calculated Consumption in Consumption tab is incorrect when computer has role exempted and manually exempted |
|
IOJ-1929449 | Business adapters |
A semi-colon in the password in a database connection string may cause a business adapter to fail |
Don't use semi-colon characters in passwords used for business adapters. |
IOJ-1929383 | Web UI |
Application history filter does not work with "begins with" for words like 'linked', 'allocated', 'unallocated' |
No known workaround exists. |
IOJ-1929138 | Documentation, Web UI |
Help link on Beacon Properties>Upload Status Tab goes to online help home page |
To get to the correct help topic click the help icon from the Devices tab of the Beacon properties page. This will open a new browser tab with the help. From the left hand side menu select Upload Status Tab. |
IOJ-1929129 | SAM for Microsoft, Web UI |
Details on Consumption tab of Microsoft User CAL license may take a long time to load |
Recommended workaround is to use the CAL License Summary report or build a report. |
IOJ-1928977 | Reports |
Preview and Filter page of a custom report refers to grouping option but custom reports do not support grouping |
|
IOJ-1927932 | Agent, Inventory |
Invalid inventory directory exclusions using wildcards may cause high CPU usage and ndtrack process seg faults on UNIX-like operating systems |
Please don't specify wildcard within the path set to configure include or exclude directory paths e.g. */oracle/*backup/ |
IOJ-1927439 | SAM for SAP, Security, Web UI |
Red error bar shown creating SAP Admin Module in UI with error in webui.log when strong password requirements configured: "Cannot find the symmetric key 'FNMSAPPortalKey', because it does not exist or you do not have permission" |
Contact Flexera Support for a script that can workaround this issue |
IOJ-1927224 | Web UI |
Dashboard Management Red error Bar - Widget "Licenses under-consumed by 5% or more" due to license Overall unit price hit arithmetic overflow |
Reduce license consumption and purchase counts by a factor of 1000 (for example) to keep the sum of these counts lower but still all relative. |
IOJ-1926911 | Hardware asset management |
User Values in All Assets Grid and Asset Properties Do Not Match |
Can clear ownership information manually for assigned user, not for calculated user (aside from deleting in the db) |
IOJ-1926051 | Web UI |
History for Consumed entitlements in Custom metric licenses are not displayed |
No known workaround exists. |
IOJ-1925592 | Component installers |
FlexNet Manager Suite Installation log does not report errors that occur when checking for the default IIS site |
Review the installation log files to check for any errors that occurred. |
IOJ-1913873 | Analytics (Cognos), Component installers |
InstallCognos.ps1 script fails if service account is a member of an AD group that doesn't exist |
To workaround the failure do the following:
1 Open InstallCognos.ps1 in a text editor 2 Search for the string "Test-LocalAdministrator" 3 Comment out the following lines of code like so: #if ($serviceUser -ne $null -and -not (Test-LocalAdministrator $serviceUser)) { # throw "The specified service user, $serviceUser must exist and be a member of the local administrators group. The user's domain must also exist and be contactable."; #} 4 Execute InstallCognos.ps1 again |
IOJ-1925375 | Agent, Inventory, SAM for Oracle |
Oracle Database inventory may return zero users from databases with hundreds of thousands of users |
|
IOJ-1924649 | Web UI |
Domain Name Appearing Differently in Two Views |
|
IOJ-1923680 | Inventory Beacon, Inventory import (read/write/export) |
Inventory fails to upload if the connection name has a trailing space |
Remove any trailing space characters from the connection name. |
IOJ-1923315 | Inventory import (read/write/export), SAM for Oracle |
Deletion & re-creation of Oracle instances appear in history after every import |
|
IOJ-1884363 | Inventory, SAM for Oracle |
Oracle instances page may not show managing OEM when two Oracle inventory records exist for a device |
This issue may occur if a local and remote oracle inventory process was used. To fix this, delete obsolete oracle inventory records from inventory database. |
IOJ-1922823 | Contract management |
Downgrade Rights of Contracts Not Inherited to LIcense |
The downgrade rights can be manually configured on the license to match the contract. |
IOJ-1922736 | Inventory import (read/write/export), Software license management |
"ReconcileLicenses/Processing easy licenses" step of inventory import writers may fail with error: Arithmetic overflow error for type int |
Reducing the multipliers on purchases and purchased quantities can resolve this issue while keeping the license at the correct ratios for compliance status purposes. |
IOJ-1922610 | Web UI |
Application properties may not load |
|
IOJ-1922590 | SAM for SAP |
Error may appear in beacon-services.log after deleting SAP data: "System.Data.DBConcurrencyException: DB concurrency violation at [...] GetAllActiveSAPSystemLandscapes()" |
Create an empty system landscape on FlexNet Manager Suite SAP portal web UI and set its status to active. |
IOJ-1922320 | SAM for SAP |
SAP Systems cannot get imported or syncd in the corresponding systemlandscape |
|
IOJ-1922499 | Business adapters |
Business Adapter Studio - Directory Service & SSL |
No known workaround exists. |
IOJ-1922491 | SAM for Oracle, Software license management, Web UI |
Red error bar with error in webui.log when allocating computers to an Oracle Processor license that are already allocated to the license: Violation of PRIMARY KEY constraint 'PK__#...'. Cannot insert duplicate key in object 'dbo.@ConsumptionTree'. |
Allocate the device in the consumption grid instead of using the search above the consumption grid. |
IOJ-1921895 | Reports |
Rows with blank "Inventory Device > Inventory Agent" values may be included in report even with filter to exclude such rows |
No known workaround exists. |
IOJ-1921625 | VMware discovery & inventory |
Host to VM links that have been set manually may be automatically removed |
|
IOJ-1921155 | Web UI |
Manually added currencies are not in alphabetical order |
No known workaround exists. |
IOJ-1920660 | Agent, Inventory |
FlexNet inventory (ndi) file fails to upload when the user name contains a hash (#) character |
|
IOJ-1920509 | Business adapters, Contract management |
BAS Term and Conditions Object - Contract ID Property has Missing Attribute ReferenceObjectType="Contract" |
Manually edit the XML file that they used to perform import and add/update the following line in BOLD for TermAndCondition object.
<Object Type="TermAndCondition" Name="Terms And Conditions" Update="True" Create="True" OutputField="TermsAndConditions_ID"> <Property Type="contractid" Name="Contract ID" ..... Value="Contract_ID" /> |
IOJ-1920400 | Integration: BMC Discovery/ADDM, Inventory |
VMs coming from ADDM merged unexpectedly if serial number is not unique |
Use unique serial numbers
|
IOJ-1919765 |
Multi-Product License Do Not Consume Correctly For Enterprise/Site Licenses |
||
IOJ-1919441 | Batch processing |
Batch Processor status processing and success come back in reverse order |
No known workaround exists. |
IOJ-1917931 | Component installers, Inventory Beacon |
Uninstalling a beacon from an app server breaks app server configuration |
To workaround this issue repair the application server installation and then re-run the Config.ps1 PowerShell script from the Support folder in the installation media. |
IOJ-1815912 | SAM for IBM, SAM for Oracle |
When an "overridden consumption" value is set for a vm with Pool or Pset, the "Consumed points" will be set to 0 for Oracle processor licenses and IBM PVU licenses |
The points consumed by affected computers can be overridden on the consumption tab of license properties. |
IOJ-1917147 | Reports, SAM for IBM |
PVU override report does not show manually overridden inventory device hardware property values |
Summary: If a device has an empty hardware property (core, processors, etc) and a value is entered, the new value and the change event will not appear in the override report (for example, the PVU override report).
Workaround: When you change the value a second time, the updated override value will appear in the override report. |
IOJ-1916229 | Integration: ILMT & BigFix, Inventory import (read/write/export), SAM for IBM, Software license management |
License records created from ILMT may not show consumption if the linked application is a member of a suite |
1. Link Parent title manually to the license
2. Change 'Suite' setting minimum required application number to maximum to break the suite recognition logic. Then Child app will reporting installation , so that ILMT license will report consumption accordingly. |
IOJ-1916182 | Inventory |
Deleting an inventory connection may not delete all associated data |
To delete data from ComplianceComputer and ImportedComputer run the following SQL command
BEGIN TRANSACTION Exec ComplianceConnectionDeleteForComplianceConnectionID <TheDeletedComplianceConnectionID> IF (@@Error = 0) BEGIN COMMIT TRANSACTION END ELSE BEGIN ROLLBACK TRANSACTION END |
IOJ-1915067 | SAM for SAP, Web UI |
The view and delete buttons in three SAP grids are disabled when user clicks delete and cancel the dialog prompt |
|
IOJ-1913976 | Discovery, SAM for Oracle |
Deleting oracle from Discovered devices does not work as expected. |
|
IOJ-1913948 | Software license management |
SUSE Enterprise Linux (SLES) is not classified as a "server" OS for FlexNet Manager Suite licensing |
No known workaround exists. |
IOJ-1909897 | Reports |
Awaiting Inventory status does not return results in Inventory Device Report |
|
IOJ-1912150 | Component installers, Database |
mgsDatabaseCreate misidentifies SQL Server 2016 database compatibility level |
|
IOJ-1909909 | SAM for SAP |
Some custom SAP license rules require the use of an object's database ID instead of its name |
|
IOJ-1909557 |
Close button does not return to the exact list when multi-edit computers in Active Inventory |
||
IOJ-1908799 |
Disabled Asset synchronization rules and still an entry in the asset history |
||
IOJ-1908563 | Agent, Inventory |
ndtrack.exe does not generate .ndi file in the specified folder when it was specified as '-o MachineZeroTouchDirectory="C:\"' |
\\<your_inventory_ beacon_computer>\mgsRET$\Inventory\ndtrack.exe -t machine -o Upload=False -o MachineZeroTouchDirectory="C:\\" -o LogFile="C:\agentlog.log" -o IncludeDirectory=C:\ |
IOJ-1895994 | Inventory Beacon |
Policy revision number is very frequently incremented when using FlexNet Beacons earlier than 2017 R3 and older beacons fail policy signature check |
Upgrade all beacons to release 2018 R2. The minimum compatible Beacon release is 2017 R3. |
IOJ-1907112 | Web UI |
Sub Asset Synching on Category |
There is no known workaround to automate this but the category can be manually set on the sub asset. |
IOJ-1907084 | Integration: ServiceNow |
ServiceNow import missing some assets if the records are being imported in multiple sets |
Append the 2 lines to the query:
viewRec.orderBy('ahrdwr_ci'); viewRec.chooseWindow(recordFrom, recordTo); |
IOJ-1906677 | Business adapters |
Performance issue with license allocation through a business adapter |
Break up the users into smaller sets and run a business import for each to make the allocations |
IOJ-1904513 | Web UI |
Red error bar shown when changing tenant in UI on a multi-tenant FlexNet Manager Suite system |
Specify tenant as part of URL |
IOJ-1906522 | Inventory Beacon |
Unhandled exception while saving a change in the beacon UI when user does not have write permissions to the applicationHost.config file |
In the applicationHost.config file you should provide write permissions to users who work with the beacon . Alternatively, you can run the Beacon user interface with elevated privileges. |
IOJ-1906201 | Agent |
Inventory agent should calculate processor count from HP-UX capacity on demand (COD) servers based on "number of enabled CPUs" / "Cores per socket" |
If the calculated value is not equal to the number of enabled number of CPU's, you can fix this issue by overriding the number of processors which displays in the Processors field in the Hardware tab of the inventory device properties. |
IOJ-1906200 | Database |
Step 10001 in the im-mig1230-migpost.sql inventory database migration script may fail with error: "Violation of PRIMARY KEY constraint 'PK_ComputerResourceProcessor'" |
|
IOJ-1904966 | Discovery, Remote execution |
Weekly discovery & remote execution rules may be scheduled to start 1 week later than expected |
|
IOJ-1903957 | Reports |
Reports that use license upgrade downgrade right properties is incorrect for bundles / multi product licenses |
No known workaround exists. |
IOJ-1903418 | Web UI |
CAL and SaaS licenses do not appear in Licenses tab of user properties |
The users can be viewed on the Users tab of the license properties. |
IOJ-1903416 | Reports, Web API |
Asset data may not be returned in report extracted through GetCustomView SOAP API |
|
IOJ-1872110 | SAM for Oracle |
Oracle License Breached with Option license does not match instance Even After Matching Option License |
|
IOJ-1883135 | Integration: Altiris |
Altiris reader obtains computer serial numbers from Inv_AeX_AC_Identification table which may be unreliable as a source |
The serial number can be manually overridden but if the device is to be matched to the same device reported by other inventory sources it will mismatch. |
IOJ-1874353 | Inventory import (read/write/export) |
Import reading from FlexNet inventory database may fail with a timeout (or perform slowly) at the CreateLicenseUserStringMappings step |
A possible workaround to try is detailed in Flexera Community: https://community.flexera.com/t5/FlexNet-Manager-Forum/Full-Recon-failed-after-Upgrade-to-2019-R1/m-p/114813 |
IOJ-1735107 | Web UI |
Logging in to a tenant with an expired license shows permissions error instead of license error |
No known workaround exists. |
IOJ-1892356 | Uploaded file importers, VMware discovery & inventory |
Inventory resolver does not overwrite cluster when renamed |
Delete the hosts through the All Inventory page, those were members of the renamed cluster and re-inventory vCenter OR OVM Manager that has two clusters.
Run IM import right after vCenter OR OVM Manager inventory. |
IOJ-1742928 | Inventory Beacon |
Child beacon unable to download beacon policy from parent beacon (cloud) |
FlexNet Manager Suite (Cloud Edition): Delete or Rename the CertificateFile entry under the following registry key on the Child Beacon: HLKM\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Compliance\CurrentVersion\
FlexNet Manager Suite (On-Premises Edition): Not affected as policy/packages signing is not required. |
IOJ-1847217 | Purchase management |
Maintenance checkbox is enabled by default, when a purchase is linked to a contract |
Uncheck the checkbox. |
IOJ-1741737 | Agent, Inventory, SAM for Oracle |
Oracle Inventory files showed incorrect options being installed if there are two or more instances |
|
IOJ-1856421 | Reports |
When an advanced filter on a report uses an 'Is Between' operation on a Date field it will cause an error |
Add two separate expiry date advanced filters, one greater than <min date> and one less than <max date> to achieve the same outcome. |
IOJ-1834533 | Reports |
Incorrect Consumption for Compliance Trend Report When 'Include Costs' Option Selected |
No known workaround exists. |
IOJ-1902977 | Business adapters, Web API |
Business adapters fail to retrieve data from SOAP API with error: Unable to cast object of type 'System.Net.HttpWebRequest' to type 'ManageSoft.BusinessImporter.HttpWebRequestFixture.IHttpWebRequest' |
|
IOJ-1902954 | Integration: Microsoft 365, Integration: Salesforce, Integrations: SAP, Software license management |
User records from SAP, O365, Saleforce, etc may consume CAL licenses from access usage |
For SAP users
1. Open the license and select the Consumption tab. 2. Clear the filters, then filter out for: Domain Name: Is Empty Consumed: Is Greater Than 0 Exemption reason: Is empty 3. Confirm the users in the list are all SAP users. 4. Click "Exemption reason" then "Add/Edit custom reason". 5. Add the custom reason "SAP Users" or similar and then save. 6. Click "Exemption reason" again, select the reason that was just created and save. 7. Repeat step 6 until all the SAP users are added to the 'SAP Users' custom exemption. 8. Perform a reconcile and check that the selected users are exempt from consuming the license. |
IOJ-1902947 | Reports |
Report filter condition may change from "Does not equal" to "Equals" after saving |
|
IOJ-1902655 | Business adapters |
Business adapters may rejected some records without storing any details of the rejected records in the dbo.ECMImportLog_Detail table |
|
IOJ-1902491 | Software license management, Web UI |
Red error bar accessing license Consumption tab with error in webui.log: "Conversion failed when converting the nvarchar value '[...]' to data type int." |
|
IOJ-1902409 | Integration: Salesforce, Software license management, Web UI |
License consumption grid may take a very long time to load after importing thousands of licenses from Salesforce |
|
IOJ-1901508 | Reports |
Several reports include the superseded "Service Provider" field |
The Application Installation Details report, the Device Installation Details report, and the Device License Details report still use the superseded "Service provider" field name which was renamed to "Hosted in" throughout FlexNet Manager Suite from version 2018 R1 onwards. No known workaround. |
IOJ-1901394 | Software license management |
License consumption may be calculated as 0 for a device with an installed application that is explicitly allocated to a Processor license covering that application when "Allocations consume license entitlements" option is checked |
|
IOJ-1899773 | Agent, Usage |
User's domain may be reported as the computer's domain in usage metered by the FlexNet agent |
Set the domain value in the registry via a GPO that triggers when a user logs on. It would create/update the string value UserLogonDomain under
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Common. |
IOJ-1896481 | Inventory Beacon |
Latest version and latest approved version rules for Beacon upgrade can conflict causing a failure of upgrade |
|
IOJ-1896212 | Operators, rights and roles |
Custom Operator Roles Fails with 403 Unauthorized Error when accessing My Account page |
|
IOJ-1895733 | Integration: BMC Discovery/ADDM |
ADDM staging tool truncates cluster key values at 255 characters, leading to possible duplicate key values |
Expand the column length by running the following query with required length for ClusterType
ALTER TABLE Cluster_ci ALTER ClusterType nvarchar (<LengthNumber>) |
IOJ-1894269 | Software license management |
License consumption tab may not show VM consumption if VM pool has incorrect host |
Delete the host which the VM pool is linked to and then re-import. |
IOJ-1890554 | Inventory import (read/write/export), Usage |
Usage data from the FlexNet inventory agent for .exe files with a file version value longer than 32 characters may be ignored by import process |
|
IOJ-1889750 | Integration: App-V, Integration: SCCM, Inventory import (read/write/export) |
Different App-V installer evidence may be imported from SCCM each time an import is run |
|
IOJ-1888047 | Inventory, Remote execution, SAM for Oracle |
Direct Oracle inventory may report false positive failure when targeting individual nodes in cluster |
Please use the Installed inventory agent OR Zero touch inventory agent method
OR target scan listener if using direct inventory method. |
IOJ-1887943 | Software license management, Web UI |
Unexpected error reported attempting to create license with a name longer than 256 characters |
Use a name of less than 256 characters for the license. |
IOJ-1885207 | Business adapters |
Business Adapter Studio fails to encrypt source connection details with error when running without administrator rights: "The type initializer for 'Flexera.BusinessImport.CryptographerSelector' threw an exception" |
Run Business Adapter Studio by choosing run as administrator. |
IOJ-1884923 | Software license management |
Allocated device to OEM license may over consume if allocations consume license entitlements is selected |
Deselect allocations consume license entitlements and run reconcile again. |
IOJ-1883392 | Remote execution |
Remote execution uses host names while "Attempt connection only by IP address" is checked for the target. |
A few workarounds may exist (untested):
* install the agent on the affected machines * specify the proper host name in FlexNet Manager Suite so we use the "correct" name |
IOJ-1879672 | Inventory, Inventory import (read/write/export), Uploaded file importers |
Market model numbers for Lenovo & IBM hardware are not imported |
No known workaround exists. |
IOJ-1879531 | Web UI |
Saving a license for a change does not save the change due to a problem but there is no user friendly indication shown to the user |
No known workaround exists. |
IOJ-1879203 | Usage, Web UI |
Application Installation Details report does not show last usage dates prior to the period specified on the "Usage Period" property of the application |
|
IOJ-1877312 | Web UI |
Inconsistent data reflected in the Assigned User field of Asset in different views |
Import active directory data. This should bring UserName and SAMAccountName. |
IOJ-1874351 | Hardware asset management |
Asset fails to be saved when CreationUser is longer than 64 characters |
A shorter business adapter name will enable the concatenated user name to fit within the 64 character limit. |
IOJ-1874002 | Content Libraries, Inventory import (read/write/export) |
Local evidence not merged after reconcile |
The FNMS database has a stored procedure called dbo.ARLMergeEvidence that will perform the merging. This can be run manually or regularly through some automated task. |
IOJ-1753828 | Inventory import (read/write/export) |
WriteVirtualMachines writer may run slowly when identifying virtual machine configuration relationships due to lack of index on temporary table |
No known workaround exists. |
IOJ-1743456 | Purchase management |
Overspent calculations may be incorrect should the quantity per unit value not = 1, in the purchase order |
No known workaround exists. |
IOJ-1871958 | Integration: Data Platform, Integration: SCCM |
Hardware data imported from SCCM and Data Platform is marked as duplicate instead of being merged |
Deleting duplicate devices from the inventory source will automatically fix this issue at the time of the next import. |
IOJ-1870752 | Integration: Data Platform |
Count of Threads (logical processors) for a virtual host is incorrect when imported from the Data Platform v5 connector |
The number of threads for a computer can be overridden on the Hardware tab of inventory device properties. |
IOJ-1867392 | SAM for Oracle |
Customers and Oracle need consistent exclusions of Oracle user accounts |
|
IOJ-1867007 | Software license management, Web UI |
In the Use Rights Tab: Management Core license incorrectly displays the option - Consume one entitlement per 'N' cores |
No known workaround exists. |
IOJ-1866286 | Business adapters, Web UI |
One-off upload of enterprise group data may fail with non-English locale settings |
To workaround this error perform the following on the server where the Batch Processor is installed and running:
1. Open the Control panel. 2. Click the Clock, Language and Region option. 3. Click the Region option. 4. On the Formats tab, change the Format option to English (United States). |
IOJ-1860308 | Purchase management, Web UI |
Red bar error with error in webui.log while processing multiple purchases: "The maximum number of form, query string, or posted file items has already been read from the request" |
Process the purchases in smaller batches. Alternatively, consider enabling automatic acceptance of purchases using some of the settings on the Purchases tab of the System Settings page (for example automatically accept for a given Vendor). |
IOJ-1851016 | Operators, rights and roles |
Unable to Edit Asset Without Permission 'Create a new hardware asset' |
Add the operator to a role with the Create an Asset right. |
IOJ-1850923 | Web UI |
Users scoped by corporate unit can no longer not see the corresponding location on Enterprise -> Corporate Units when the "Restore defaults" button is clicked. |
|
IOJ-1850056 | Integration: Active Directory, Uploaded file importers |
Active Directory import may fail if group is created while data gathering from Active Directory is in progress |
Next AD import will fix this issue when AD data is collected again with known group information. |
IOJ-1847619 | Agent, Inventory |
Automatically exclude zones directories from Agent scanning on the Global zone |
Either:
* Added ExcludeDirectory and ExcludeEmbedFileContent to the config.ini file (or during installation) * Do not use the root / Include, and specify the list of mounts to include by default |
IOJ-1844886 | Web UI |
Time value may change depending on export format chosen. Exports .csv, .pdf, and .rtf use the local timezone, while .xlsx exports using the server timezone. |
Use either CSV or another export format and import that into Excel instead of using the XLSX export format. |
IOJ-1841763 | SAM for Oracle, Web UI |
Unused Oracle options are being displayed in the Unlicensed Installations grid. |
Assign the unlicensed installations to a license to stop them showing in the unlicensed installations grid. |
IOJ-1839232 | Web UI |
Expanding nodes on the tree grid on the System Tasks page may result in the expanded node appearing below the child nodes, instead of appearing at the top. |
|
IOJ-1836237 | Web UI |
Red error bar when viewing/exporting data from the web UI after importing date custom property values in an invalid format: "String was not recognized as a valid DateTime [...] at System.DateTimeParse.Parse([...])" |
|
IOJ-1832671 | Activity Log and System tasks |
'Connection type' filter values displayed on the system task grid is incorrect. |
|
IOJ-1831136 | Inventory Beacon |
When creating a Beacon connection, the displayed adapters are not filtered by the selection server connection type. |
Keep trying until you find a combination that works. |
IOJ-1830627 | Inventory import (read/write/export), Software license management |
Software license reconcile processing may fail due to database deadlock while processing bundle install licenses |
|
IOJ-1830104 | Enterprise group management, Web UI |
Red error bar may be reported when attempting to add or delete enterprise groups in UI |
|
IOJ-1829209 | Integration: Active Directory |
Importing Active Directory domain .actdir file may fail with error if computer names differ only by special characters: "Violation of PRIMARY KEY constraint 'PK_ADComputer'. Cannot insert duplicate key in object 'dbo.ADComputer_MT'." |
|
IOJ-1828362 | Database, SAM for SAP |
Mismatch of column size between SAP and FlexNet Manager Suite tables may cause errors in SAPReader.log: String or binary data would be truncated |
|
IOJ-1825782 | Web UI |
Exporting grid from inventory device History tab to PDF format may fail with an error in webui.log: "Cannot query a data store using criterion [...]" |
|
IOJ-1817061 | Inventory Beacon |
Scheduled import tasks on beacons may run 1 hour late or early after daylight savings time change |
|
IOJ-1815335 | Software license management, Web UI |
Drill-down from Product Summary page to License Summary page may show no results when multiple primary products are linked to a license |
When multiple primary products are linked to a license, on license summary page choose Primary Product = "Multiple products" |
IOJ-1813791 | Software license management |
Upgrade of edition logic doesn't find the correct recommended licenses |
The upgrade purchase can be manually linked to the license (or the license manually chosen in the PO processing wizard). |
IOJ-1808619 | SAM for SAP, Web UI |
Performing a search on the SAP Module Usage page may fail with an error in webui.log: "Cannot query a data store using criterion [...]" |
|
IOJ-1806660 | Web UI |
Bug: Hide Affinity Rules tab/view when DRS is disabled |
|
IOJ-1803215 | Agent, Component installers |
FlexNet Inventory Agent installation/upgrade may pause for ~10 minutes unnecessarily to allow running agent processes to finish |
|
IOJ-1803112 | Web UI |
Inventory records cannot be edited should a Flexnet Manager Suite license count be exceeded. |
1) changing the cost center of the related asset instead of edition the device property
2) adjusted the number of devices against their FNMS license |
IOJ-1802388 | Purchase management |
When a license is deleted, the processed purchases do not rollback to the unprocessed condition |
No known workaround exists. |
IOJ-1800574 | Inventory, SAM for Oracle, Web UI |
Dates shown on the Oracle Instance page are dates that general inventory was gathered from the device, not dates the Oracle instance inventory was gathered |
|
IOJ-1799849 | Software license management |
Creating a Local Suite - Minimum installation for suite recognition issue |
|
IOJ-1799586 | Software license management |
Software allocations are not mapped when using a business adapter |
|
IOJ-1780868 | Contract management |
Contract notification emails point to the 'localhost' address instead of the FQDN |
|
IOJ-1780811 | Web UI |
Saving Account Properties causes a red error bar after previously adding a new role |
Force a browser refresh of the page and the red error bar should no longer occur. May also need to start a new browser tab, or new browser window, or close all browsers, then start again. |
IOJ-1780336 | Reports |
Custom report build will only show license consumption with allocations |
Allocate at least one assigned device to license to view license in the report |
IOJ-1774551 | Inventory, SAM for Oracle |
Temporary Oracle audit evidence files under ...\Temp\FNMSAuditEvidence folders are not reliably cleaned up |
Manually delete the audit evidence files from the temporary folder. |
IOJ-1773267 | ContentDev Update |
Manual loading of the Content libraries (ARL, SKU & PURL) may fail when an import is occurring |
Do not perform a content import while a license reconciliation is in progress. |
IOJ-1773131 | Software license management |
Save operation removes the record from group assignment tab if all the assigned values are zero |
|
IOJ-1772771 | Analytics (Cognos), Language Pack |
The Report Designer (Cognos) data model package name, in the Public Folders tab, is not translated to German, Japanese, and French |
No known workaround exists. |
IOJ-1771157 | Software license management |
Publisher names showing in "All licenses" page and "License Summary" page are inconsistent |
No Known Workaround |
IOJ-1770496 | Component installers |
"Cannot add duplicate key" for "aspnet:MaxHttpCollectionKeys" Error Dialog in IIS Manager when editing the Configuration |
To resolve this issue, the duplicate key has to be manually removed from the web.config file on the FlexNet Manager Suite presentation server.
WARNING: Making any changes to the web.config file will cause the AppPool to restart. Any active users that are currently using the Web UI may be interrupted and any long running processes such as reports will be aborted. It is recommended that this is done out of operation hours. WARNING: Making changes to the web.config file can cause the WebUI to fail to start up and stop working. Before making any changes, ensure you have backed up the web.config file to another location. To make this change: 1. Open notepad.exe in Administrator mode. 2. Using notepad, open the web.config file found in the WebUI folder of the Flexnet Manager Platform install folder (default location is "c:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\WebUI"). 3. Search for the lines that starts with '<add key="aspnet:MaxHttpCollectionKeys"'. This will be under the "<appSettings>" XML node. If more than one is found, remove the duplicate entry (the entire line). 4. Save the file and close Notepad. It is recommended that after a change is made to the web.config file, a full IIS restart is made. To do this, either restart from IIS OR through command-line on the presentation server open a command prompt window in Administration mode and run type "iisreset /restart" (ignore quotes) and press enter. All sites hosted by your IIS instances will be restarted, so it is recommended that this is done outside of normal operation hours. |
IOJ-1769976 | Inventory, SAM for Oracle |
Oracle Database instances read from TNSNAMES.ORA are never deleted |
|
IOJ-1767140 | Software license management |
The 'Licenses with Upcoming Payments' report fails with unexpected error for the operator without the 'List software license' right |
Allocating the right to the operator or a role will resolve this issue. |
IOJ-1766929 | Inventory, SAM for Oracle |
For Oracle 9i on Microsoft Windows, installed agent running as sysdba fails to collect Oracle inventory |
run ndtrack.exe -t machine as windows or domain user with ora_dba group membership. This can be done by creating MS task scheduler to execute ndtrack.exe -t machine at the specified scheduled time, or use remote oracle inventory using inventory beacon. |
IOJ-1763249 | Inventory import (read/write/export) |
Data Inputs> Last Imported data shows 0 for devices imported when the data is actually imported. |
|
IOJ-1761577 | SAM for IBM, Software license management |
IBM UVU and IBM Authorized User license types show incorrect Compliance status |
No known workaround exists. |
IOJ-1761482 | Database |
Upgrading from FlexNet Manager Platform 9.2 to FlexNet Manager Suite, the error message "Not all objects are owned by dbo" may be encountered during the database migration step. |
Ensure database objects listed are owned by the "dbo" namespace before migrating. |
IOJ-1760950 | Inventory, SAM for Oracle |
Remote Oracle Database inventory may create inventory devices with IP address as their name when inventory gathering fails |
|
IOJ-1760767 | Software license management |
The "Available" field in custom report may show incorrect value |
|
IOJ-1759885 | Hardware asset management |
Lease end date is not updating on the main asset screen but is updated in the financial tab |
|
IOJ-1759700 | Database, Integration: SCCM, Inventory import (read/write/export) |
Imports from SCCM may cause temp tables to grow quickly |
No known workaround exists. |
IOJ-1759651 | Integration: ServiceNow |
ServiceNow import rejects assets with an incorrect date. |
|
IOJ-1758549 | Inventory import (read/write/export) |
Inventory upload status is not displayed in 'Last 5 uploads' for data imported through a Beacon. |
No known workaround exists. |
IOJ-1758508 | Integration: SCCM, Inventory import (read/write/export) |
Reading data from SCCM may fail at InsertIntoTempApplicationFile step when collation of SCCM database is different from the compliance database |
|
IOJ-1758441 | Integrations: SAP, Inventory Beacon |
Beacon configuration changes always trigger IIS reconfiguration |
No known workaround exists. |
IOJ-1757306 | Business adapters |
Business Adapter Studio may replace .csv file name with complex query text |
|
IOJ-1756121 | SAM for IBM, Software license management, Web UI |
Wording of 'Allow sub-capacity licensing for sources other than approved IBM tools and FlexNet Manager Suite' option in License properties, is unclear |
Enable either PVU scanning or the "Allow sub-capacity licensing for sources other than approved IBM tools and FlexNet Manager Suite option" |
IOJ-1754857 | Reports, Web UI |
Error occurs when a data series, in the report chart is clicked |
|
IOJ-1754713 | Agent, Inventory, SAM for Oracle |
Issues parsing listener.ora by ndtrack causes incorrect listener names to be discovered during local Oracle discovery |
See Knowledge Base article at https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/Oracle-discovery-potential-problems-with-listener-ora-files/ta-p/5786 |
IOJ-1754262 | Component installers |
Silent installations of FlexNet Manager Suite may not install the required VC++ redistributable libraries |
The VC++ redistributable libraries are installed when the application server is installed via setup.exe. |
IOJ-1754164 | Inventory Beacon |
Loading a Beacon configuration file with an error does not provide useful troubleshooting information |
No known workaround exists. |
IOJ-1753958 | Integration: SCCM, Inventory import (read/write/export) |
File evidences that only exist in x:\Windows folders in all the computers within the organization are not removed by SCCM adapter |
|
IOJ-1753579 | Software license management, Web UI |
In 'Product Summary' view, additional 'Product Name' filtering is resticted |
|
IOJ-1753565 | Reports, Web UI |
Unable to vertically scroll the Advanced Filter sub window for grids when many filters are configured |
|
IOJ-1753394 | Inventory import (read/write/export) |
Inventory from deleted connections is considered when matching computer records |
|
IOJ-1752171 | Batch processing |
Batch processing tasks may fail when the batch server name is longer than 15 characters |
Update the following registry keys, and then perform a server reboot (it may be sufficient to
restart the MSMQ service). $msmqkey = "HKLM:\SOFTWARE\Microsoft\MSMQ\Parameters" Log "Configuring '$msmqkey\IgnoreOSNameValidation'" New-ItemProperty -Path $msmqkey -Name "IgnoreOSNameValidation" -Value 1 -PropertyType DWord -ErrorAction Stop -Force | Out-Null Log "Configuring '$msmqkey\IgnoreOSNameValidationForReceive'" New-ItemProperty -Path $msmqkey -Name "IgnoreOSNameValidationForReceive" -Value 1 -PropertyType DWord -ErrorAction Stop -Force | Out-Null |
IOJ-1747936 | Integration: App-V, Integration: Citrix |
Remote User counts may be inflated when user acounts are member of built-in AD groups in multi-domain environments |
|
IOJ-1747873 | Inventory |
Machines in the range of the subnets setting may be listed in "Unmanaged Devices" when they have multiple IP addresses |
Include the IP address in the subnet settings. |
IOJ-1745955 | Discovery, Inventory, SAM for Oracle |
Discovered Device properties page may not display Oracle evidence if linked to a duplicate Computer record |
|
IOJ-1745738 | Purchase management |
Total price is shown as 0.00 if UnitPriceRate ID is NULL and AutoCalculateTotal = 0 |
Ensure a total price rate is populated before migrating from 9.2. |
IOJ-1744610 | Operators, rights and roles |
Administrator unable to clear category restriction if it has been set previously and saved |
|
IOJ-1744469 | Software license management, Web UI |
Setting page filter to "Category" on the Installed Applications page may display a red bar error |
Add the category column to the grid before adding to the filter. |
IOJ-1744196 | Integration: Citrix, Security |
Password for connecting to XenApp staging database cannot be encrypted |
|
IOJ-1743451 | Software license management |
Manual asset creation allows duplicate serial number |
No known workaround exists. |
IOJ-1743200 | Inventory, SAM for Oracle, Web UI |
Red error bar when downloading 'Oracle LMS audit evidence in zip archive' from Oracle instance page when collations of the compliance and master databases differ |
|
IOJ-1743094 | Inventory, Web UI |
Red error bar on Subnets and Beacons pages when the Beacon is configured with itself as a parent |
Correct up the configuration of beacons so that parent relationships are correct. |
IOJ-1742697 | Software license management |
Licenses are consumed from VMs that have an exemption rule set consuming a license |
|
IOJ-1741892 | Operators, rights and roles, Web API |
The License Reconcile control cannot be managed using Roles |
No known workaround exists. |
IOJ-1741594 | Integration: FNMEA |
FNM-EA 15.5 Patch9 data push fails importer with errors. |
There are two workarounds readily available:
1. Do not call the web method with "false" as the stageOnly parameter value. An easy way to achieve this is to use FNM-EA patch 10 or later. By default this turns the parameter to "true". 2. Add a sufficiently long timeout to the executionTimeout parameter of the httpRuntime element of <INSTALLDIR>\DotNet\ComplianceConnectorService\Web.config. For example an hours timeout will be: executionTimeout="3600" |
IOJ-1741388 | Inventory Beacon |
Beacon reports no policy if agent is installed on the beacon |
Please collect inventory from inventory beacon server using remote inventory. |
IOJ-1741049 | Reports |
'User License Details' report page's flydown does not list all the user license types. |
No known workaround exists. |
IOJ-1741021 | Software license management |
Asset setting, under System settings, should not display when restriction "Configure hardware asset properties" in Hardware Assets accordion of Role |
|
IOJ-1740934 | Enterprise group management |
Child nodes displayed when searching in Corporate units, category, location & cost centres |
|
IOJ-1740921 | Business adapters |
Business importer makes use of the deprecated field “LicenseQuantity” in calculations |
No known workaround exists. |
IOJ-1740863 | Operators, rights and roles |
A redbar error is displayed when filtering on Last Login in All Accounts page |
|
IOJ-1740746 | SAM for SAP |
While viewing SAP pages, the error "Cannot display your item" is displayed |
|
IOJ-1740684 | Vendor management, Web UI |
Red bar error observed when deleting a Vendor linked as Publisher to Purchase Order. |
|
IOJ-1740524 | Reports |
When saving a report, Anne is not sure if the action will overwrite or save a new copy |
|
IOJ-1740509 | Web API |
The API call GetCustomView, returns the User Name (DisplayName) field, not the sAMAccountName. |
|
IOJ-1740418 | Web UI |
Red Bar error is displayed when editing an exchange rate in System Defaults page |
|
IOJ-1740389 | Web UI |
Noticeable delay when loading License Keys columns containing more than 1500 records, or when the page grid is greater than 50, in the Consumption tab of License Properties |
No known workaround exists. |
IOJ-1740350 | VMware discovery & inventory |
VMware cluster inventory does not report both affine host group and anti-affine host group |
|
IOJ-1740259 | Agent, Inventory, SAM for Oracle |
FlexNet inventory agent reports discovered Oracle listener, based on hostname rather than bound network interface controller DNS name |
|
IOJ-1739808 | Contract management, Reports |
Reports: "Payment Schedule Details by Month" generates improper data when multiple value is selected on "Payment schedule type" Dropdown |
|
IOJ-1739702 | Operators, rights and roles |
An account without role can be disabled, but it cannot be enabled |
|
IOJ-1739487 | Business adapters, Security |
The Business Importer password is shown in plain text in the simulation UI if the import source is ODBC |
Use a non-ODBC connection type when possible. |
IOJ-1739470 | Business adapters, SAM for SAP |
Business Importer may truncate a long SAP role name without displaying an error |
Limiting the role name to 32 characters. |
IOJ-1739363 | Software license management |
The 'Used' count can be inconsistent between the Consumption tab and License grid |
No known workaround exists. |
IOJ-1739123 | Inventory import (read/write/export) |
The logic used for matching and reconciling domains does not handle multiple identical qualified names with different flatnames |
No known workaround exists. |
IOJ-1739106 | Business adapters, SAM for SAP |
Business Importer incorrectly requires SAP field 'FastManageSoftSAPTransactionProfileObject' which is actually a custom property |
No known workaround exists. |
IOJ-1738872 | Database |
After upgrading FlexNet Manager Suite, new multiple Primary inventory data sources have been added |
Manually correct up the primary connection states after migration. |
IOJ-1738488 | Operators, rights and roles |
When the 'list device' access right is removed from a role, Device licenses are displayed with consumption = 0 |
|
IOJ-1738442 | Business adapters, SAM for SAP |
Importing a SAP System Landscape IP that already exists causes MGSBI to abort with error: "Violation of UNIQUE KEY constraint 'UQ_SAPSystemLandscape'. Cannot insert duplicate key in object 'dbo.SAPSystemLandscape_MT'." |
Remove the following line from the configuration xml file:
<Property Name="SAP System Landscape ID" Type="SAPSystemLandscapeID" usenullvalueformatching="RemoveProperty" Update="Never" Value="SAPSystemLandscapeID" ValueType="Field Value" UseForMatching="true" MatchingMode="like" /> Normally the ID field of each table will not be included in the configuration xml file (eg. AssetID, ComplianceComputerID). SAPSystemLandscapeID is the ID field for table "sapsystemlandscape". Adding this field in the xml file result in the SQL query change in finding the existing records in table "sapsystemlandscape" (method MarkExistingRecords() in FastImportObject.cs), as a result, the system will try to insert the same record again. |
IOJ-1738367 | Inventory Beacon |
Beacon error when enabling the debug mode logging: Unable to load DLL 'SQLite.Interop.dll' |
|
IOJ-1738054 | Business adapters, SAM for SAP |
Business adapter creating/updating SAPSystem records with a NULL SAPSystemLandscapeID fails with error: "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_SAPSystem_SAPSystemLandscape"." |
Ensure SAP landscape information is supplied as part of the business import. |
IOJ-1737950 | Purchase management, Web UI |
A red bar error occurs when expanding a grouped row in the All Payments page |
|
IOJ-1737948 | Inventory, Web UI |
A red bar error occurs when expanding a grouped row in the Active Inventory page |
|
IOJ-1737873 | Batch processing |
Beacon Processor process may fail accessing MSMQ message queue when using multiple batch servers: "The transaction operations sequence is invalid" |
No workaround available however it will work with single batch scheduling server if required. |
IOJ-1737702 | Business adapters, Contract management |
Business Importer import will fail with 'sql data type conversion error' for field 'termandconditiontype', when data only contains numeric values. |
Pass expected string value. For example, if you have a Type field and enter the type ID but it's expecting the actual text, it will fail. |
IOJ-1736564 | Inventory import (read/write/export), SAM for Oracle |
The Oracle Instance user would not be updated, when a generated ExternalID is same, but the user is changed |
|
IOJ-1736562 | Software license management |
Multiple licenses are marked as "In breach" for the same product, when only one license should be in this state |
|
IOJ-1735868 | Web UI |
Cannot configure FNMPDataWarehouse DB connection details from the user interface |
To update the connection details use one or the following queries. This workaround is for single tenant on-premises installation.
To update both the DB server and the DB name: update ComplianceConnection set Server = '<servername>', DatabaseName='<dbname>' where SourceType='FNMPDataWarehouse' or To only update the DB sever name: update ComplianceConnection set Server = '<servername>' where SourceType='FNMPDataWarehouse' or To only update the DB name: update ComplianceConnection set DatabaseName='<dbname>' where SourceType='FNMPDataWarehouse' Also in one more location in the registry needs to be updated in the location "HKLM\Software\Wow6432node\Managesoft Corp\Managesoft\Reporter\CurrentVersion" and update the connection string in the registry key "FNMPDWDatabaseConnectionString" You must also update the references in the Cognos. This could be edited through Cognos administration, that is a web admin in Cognos Connection /Administration). |
IOJ-1733701 | Operators, rights and roles |
User accounts can view the Users tab, under System Settings, despite having the 'Configure user properties' option set to Deny |
|
IOJ-1733071 | Operators, rights and roles |
Operators with restricted "Create new licenses from purchased entitlements" right can process Purchases |
|
IOJ-1733033 | Software license management |
Operators with restricted "Configure software asset properties" can view the License setting, under System Settings |
|
IOJ-1733027 | Software license management |
"Enterprise group assignment" doesn't take negative "Purchase quantity" into account |
The correct purchase quantities are available in other parts of the user interface. |
IOJ-1732980 | Operators, rights and roles |
Operators with "List devices" set, continue to receive the hyperlink for devices - which then produces and error when selected |
|
IOJ-1732309 | SAM for Oracle |
Oracle database instance detail may be duplicated on every device record in the consumption tab |
|
IOJ-1731930 | Discovery, Inventory, SAM for Oracle |
No error is reported when an Oracle listener is discovered, but no Oracle service. |
|
IOJ-1730936 | Inventory Beacon |
Scheduled tasks on the Beacon are disabled if the Beacon UI is left open, with an upgrade dialog open. |
Close the Beacon UI and wait for the upgrade to trigger again and finish. |
IOJ-1729336 | SAM for SAP |
Duplicate objects can be added to the transaction profile, for FlexNet Manager Suite for SAP Applications |
|
IOJ-1728890 | Integration: ILMT & BigFix, Inventory, Inventory import (read/write/export) |
Some machines imported from ILMT may have no recognized installations |
|
IOJ-1728352 | Inventory |
Zero Touch inventory may leave a SSH session open on AIX devices |
|
IOJ-1728113 | Batch processing |
Batch scheduler fails when two accounts are used to separate FlexNet Manager Suite operation from data collection services |
Grant service account access to the target inventory database and use service account to import from that inventory source at this stage. This will help to avoid issue until we implement impersonation within the batch processor service. |
IOJ-1727573 | Reports |
The number of returned results from a custom report changes with consecutive runs |
Ensure the report returns less than 1,000,000 records as it's initial filtered result set, then further filtering will not give inconsistent row counts. |
IOJ-1727165 | Component installers |
Database connection was not updated when running InstallFNMS.ps1 with forceUpdateConfig |
Modify the values in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Reporter\CurrentVersion |
IOJ-1727113 | Purchase management |
Opening the 'Licenses with Upcoming Payments' report, takes an excessive time to display |
No known workaround exists. |
IOJ-1726760 | Purchase management |
A "An item with the same key has already been added" error may be encountered when creating a Purchase with custom properties |
|
IOJ-1725705 | Software license management |
License simulation shows all hosts, pools and partitions as 'Is capped' = True |
No known workaround exists in the Simulation area of the product. The capped state can be seen on the inventory device properties pages. |
IOJ-1725619 | Component installers |
Multi-tenant database creation fails when attempting to use the same database for the IM and FNMP schemas |
The best configuration is to separate the IM and FNMP databases. |
IOJ-1725527 | Batch processing |
Pending tasks are not transferred to the message queue when upgrading FlexNet Manager Suite |
Ensure the batch processing queue is empty before upgrading. |
IOJ-1725445 | Discovery, SAM for Oracle |
Oracle RAC servers in 'Discovered Devices' may have an IP address = Localhost (127.0.0.1) which results in no Oracle discovery |
No known workaround exists. |
IOJ-1724716 | Contract management |
A scoped operator may receive an error when searching for contracts |
Assign the operator to an administrator level role. |
IOJ-1724226 | Inventory import (read/write/export) |
Data Warehouse export does not cater for enterprise groups with '/' embedded in level names. |
Removing '/' characters from enterprise group names will make them perform correctly in the reports. |
IOJ-1722569 | Inventory Beacon |
A rule with “As soon as possible” setting, the 'Next scheduled run' time is displayed in UTC time. |
|
IOJ-1722486 | Inventory import (read/write/export) |
Compliance import may fails if an invalid regular expression is specified in a license points rule set |
A reconcile may fail when using an expression like "*HP d530 CMT" because this is not a valid regular expression. The expression should be something like “.*HP d530 CMT”. |
IOJ-1720859 | Software license management |
A failed license reconcile may leave consumption in an inconsistent state |
Running a further full license reconcile will correct this issue. |
IOJ-1720229 | Purchase management |
A 'Nothing to decrypt' error may be encountered in EntitlementAutomation, when the MaintenanceDefinition contains a NULL value |
|
IOJ-1720131 | SAM for Oracle, Software license management, Web UI |
An error is encountered when editing an Oracle User in an Oracle EBS Application properties |
|
IOJ-1719624 | Hardware asset management |
When bulk creating assets from inventory, after configuring "Duplicate Serial Number" on a portion of the devices and saving the changes, any remaining machines are not created as an Asset |
|
IOJ-1719515 | Reports |
Unhandled exception happens when running the Licenses by Group Assignment report |
|
IOJ-1719365 | Inventory Beacon |
BeaconPolicy generation is re-setting disabled subnets to enabled despite have been disabled |
|
IOJ-1718831 | Operators, rights and roles |
The 'Locations' and 'Cost Centers' pages may not display any data, despite the operator having the appropriate enterprise group access right. |
|
IOJ-1718128 | SAM for SAP |
The 'Indirect Access' page cannot be loaded, in FlexNet Manager Suite for SAP Applications, for a landscape where the operator has optimization set to read only |
|
IOJ-1718119 | SAM for SAP |
When using Cognos reports with FlexNet Manager Suite for SAP Applications, the Consolidated user report is displaying incorrect values. |
|
IOJ-1718104 | SAM for SAP |
The SAP systems tab is disabled in first launch of Beacon UI |
Close Beacon UI and relaunch, all buttons are enabled and SAP systems can be created |
IOJ-1717342 | Operators, rights and roles |
Operators with 'Modify an existing application' set to Deny are presented with options to Create a license and Change status, for an application |
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IOJ-1717339 | Operators, rights and roles |
An error is displayed when searching for applications and the operator does not have access rights to Applications |
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IOJ-1717316 | SAM for IBM, Web UI |
Performing a Simulation, manually adding Virtual Machines to a Host that is linked to a PVU license, may result in an error |
No known workaround exists. |
IOJ-1715930 | Purchase management |
An error occurs when setting an out of range value in the Request Number field of the Ownership tab, and save the Purchase. |
Use a shorter value for the request number. |
IOJ-1715927 | Purchase management |
Unhandled exception happens when setting an out of range string in the Invoice Number and saving the Purchase Order |
Use a shorter string for the invoice number. |
IOJ-1715926 | Purchase management, Web UI |
Unhandled exception happens when giving long numbers in the Purchase Quantity and Quantity per unit fields and saving the Purchase Order |
Split the total purchase quantity across multiple PO lines to make the total quantity fit within 32 bit integer limits. |
IOJ-1715227 | Hardware asset management |
The overridden value for a computer hardware will be saved to the inventoried section if the inventoried value is blank |
No known workaround exists. |
IOJ-1715217 | Software license management, Web UI |
Licenses which are subject to true up should never be at risk, but may still appear on the Licenses As Risk page |
The correct compliance status is shown on the All Licenses page. |
IOJ-1715168 | Inventory |
Opening an Inventory Device Properties for a computer throws an exception when getting the inventory source connection name |
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IOJ-1714964 | Operators, rights and roles |
The Email and Job title fields, in the Accounts page, are not being recognized as updated in order to enable the Save button |
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IOJ-1714884 | Inventory Beacon |
Business Importer ComplianceUpload does not find package if package name has minus sign |
Do not use a hyphen character in the package name. |
IOJ-1714869 | Operators, rights and roles |
Operators with 'Vendors' = 'Read only', should only have read only access to the Vendor field in a Purchase |
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IOJ-1714846 | Operators, rights and roles |
Operators with "Allocate licenses to end-users or computers" set to Deny, may still allocate computers or Users. |
No known workaround exists. |
IOJ-1714785 | Operators, rights and roles |
Operators with "List Software Licenses" set to Disallow or Deny results in an 'Unexpected error' after login |
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IOJ-1714600 | Web UI |
When changing the License Type of a license, the 'Automatically manage license priorities' does not update the license priority. |
License priority for an application can be manually adjusted after the license type is changed on the Licenses tab of application properties. |
IOJ-1714177 | Web UI |
Operators cannot view roles when the Roles right set is 'List roles' = 'Allow' |
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IOJ-1713529 | Web UI |
Wrong error message is displayed when tried to change the type twice on Licenses/Contracts/Devices page. |
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IOJ-1713515 | Integration: App Portal, Software license management |
License availability check from App Portal does not consider any scoping on the license |
No known workaround exists. |
IOJ-1712400 | SAM for IBM, Web UI |
Fields are missing for "IBM UVU" licensing type on identification tab (Licensing Properties). |
No known workaround exists. |
IOJ-1712294 | Web UI |
Beacon properties cannot be updated should two Beacons have same name |
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IOJ-1712201 | Web UI |
Computer Properties > History tab, showing "Number of threads was set to 0" without changing anything |
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IOJ-1710490 | Reports |
Cognos report 'Publishers at risk' displays US Dollar as currency even though other currency is made as default. |
No known workaround exists. |
IOJ-1701834 | Inventory Beacon |
Switching a Beacon from self hosted to IIS with credentials, any managed devices will be orphaned |
Ensure any managed devices communicating with this beacon also have other beacons they can communicate with. |
IOJ-1701831 | Inventory Beacon |
Agent on inventory beacon does not know from where to download policy |
Please collect inventory from inventory beacon server using remote inventory. |
IOJ-1701829 | Inventory Beacon |
Computers with multiple network adapters (multiple IPs) will not match correctly to targets, can't enable usage when adopted |
Use the "machine with names like" filter to target devices with multiple active network adapters, to enable and disable usage. |
IOJ-1701803 | Inventory Beacon |
Basic authentication cannot be used on Beacons as the URL does not support the \ character |
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IOJ-1700887 | Purchase management |
Purchases processed manually from Unprocessed Purchases use a hardcoded 12 months expiry date rather than the date from the Purchase or linked contract |
The expiry date of the maintenance can be manually updated after linking on the Purchases tab of license properties (or vice-versa). |
IOJ-1666793 | Business adapters |
Inventory beacon expects business adapter file name and import type name to be same |
Renaming the XML file name to be exactly the same as import name in the XML file. |
IOJ-1666678 | Purchase management |
In 'Unprocessed Purchases', the Process button is enabled when purchases of different type are selected. |
No known workaround exists. |
IOJ-1666496 | Inventory, Web UI |
An unhandled error occurs when searching for a Beacon in the 'Assign Subnets' to a beacon fly-out - 'Unassigned Subnets' page |
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IOJ-1662070 | Integration: Active Directory, Uploaded file importers |
An invalid character error is displayed when performing an AD import when the First or Last name of a User account contains a control character |
Remove the invalid ascii characters in the AD record. |
IOJ-1660534 | Software license management, Web UI |
Product Name values may be empty on some rows shown in the Product Summary grid |
Using the card view of this information will show "No Product" strings when there is no product name. |
IOJ-2211415 | SAM for IBM, Software license management |
Virtualised host may show zero IBM PVU license consumed when there is calculated consumption for that host if one of the VM running on that host is missing core/vCPU |
Using overrise hardware details feature update the missing computing resource (CPU/Core/vCPU) on the problematic VM. |
IOJ-2103470 | Software license management |
User-based licenses may be incorrectly reported as “At Risk” when there are sufficient entitlements to cover consumption |
Manually compare the consumption against purchased count rather than relying on the breach status for licenses affected. |
IOJ-2115958 | Hardware asset management |
Device Assets without Inventory page shows assets which have linked inventory |
Delete the duplicate dummy computer when it occurs. |
IOJ-2136117 | Inventory, Web UI |
Virtual devices and clusters page may fail to load if VM/Host/Cluster data is not in sync |
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IOJ-1923253 | Agent, Inventory, SAM for Oracle |
Agent-based Oracle inventory fails when ORACLE_HOME environment variable is set incorrectly in impersonated user's profile on Unix-like operating systems |
Use direct Oracle inventory collection from the beacon. This is documented in the System Reference PDF
On the Oracle server, run each Oracle instance which is using a different home path under a different user account. Configure ORACLE_HOME environment variable in the users environment to the correct home path for the instance. Inventory will then succeed using latest agent. |
IOJ-1660808 | VMware discovery & inventory |
VMWare inventory should collect ESXi host IP |
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IOJ-2078225 | Inventory import (read/write/export) |
License reconciliation failure: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_SoftwareLicenseGroupPointsConsumedData_GroupEx" |
No known workaround exists. |
IOJ-1990278 | Business adapters, Web UI |
Data Inputs page crash if task status has a business importer with multiple rows and one of them has NULL beaconUID |
No known workaround exists. |
IOJ-1986841 | Integration: Citrix, Uploaded file importers |
Import of Citrix remote application *.raa files containing non-ASCII characters may fail with "XmlException: Invalid character in the given encoding" |
Manually remove any special characters from the application description. |
IOJ-2172965 | Web UI |
Asset views can be inaccessible where custom properties name mismatch for custom asset types |
To resolve the issue ensure the values of the PropertyName column of the AssetTypeProperty_MT table match exactly the values in the in the ItemResourceName column of the UIItem_MT table. |
IOJ-2206423 | Inventory import (read/write/export) |
Performance Concern - 'CreateDiscoveredDevicesFromInventory' step performance degraded after R2.5 release |
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IOJ-2205885 | Database |
ARL updates may fail when points rule sets have been extended by a tenant |
Have the SoftwareLicensePointsRule records manually removed by the specific tenants from the FNMS UI. |
IOJ-2204981 | Content libraries, Database |
ARL Import process can require significant compliance database transaction log space, potentially failing with error: "The transaction log for database 'FNMSCompliance' is full due to 'ACTIVE_TRANSACTION'" |
If the ARL update is failing due to this issue, the customer will need to make sure that the transaction log for the database can grow as needed. Typically, I've seen the need for around 160GB of space to get through this, but more may be needed.
Make sure that the setting for size limit of the transaction log in SQL Server is "unlimited", and that there is enough hard disk space for it to grow into. It may also help to incrementally update the ARL. ie, instead of going from 2570 to 2588, do 2570 to 2577, then 2577 to 2578, then 2578 to 2580... etc... |
IOJ-2198658 | Integration: Other |
When the Microsoft 365 adapter runs more than an hour to collect the usage information, the import fails with an error - access token has expired |
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IOJ-2168827 | Inventory import (read/write/export) |
Evidence Alerts step taking a long time |
Use the attached List_OverlappingEvidenceAndApplicationsGroupByEvidenceSP.sql |
IOJ-2193871 | Integration: SCCM, Inventory |
When the beacon is co-installed on the App/Batch server, the devices that have been removed from SCCM are not getting removed from FNMS |
Setup beacon on a different machine to the server components. |
IOJ-1904459 | Discovery, Remote execution, Web UI |
System Tasks may not show the most recent run for all beacons from different timezones |
Rule status for individual beacons can be viewed on the Activity Log page, |
IOJ-2193258 | Security |
End of life Modernizr version is included with FNMS, and shows up as a Security Vulnerability |
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IOJ-2189563 | Integration: App Portal |
FNMSAPPortalKey uses TRIPLE_DES algorithm instead of AES |
No Known Workaround |
IOJ-2195891 |
In the Points Rule Edit UI grid, the "Any Edition" and "Any version" texts do not get translated until the user clicks on save button |
No Known Workaround | |
IOJ-2190326 | SAM for IBM |
VPC ratio is incorrect when there are 2 applications with the same product name |
No Known Workaround |
IOJ-2194720 | Batch processing |
MSP BatchProcessScheduler Service stops with error "Operation is not valid due to the current state of the object." |
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IOJ-1743011 | Batch processing |
System tasks cleanup procedure causes deadlocks on multi-tenant systems |
No known workaround exists. Retrying the job is the only option. |
IOJ-2190318 | Purchase management, Web UI |
Created By on All Purchases is blank but the history tab of the Purchase has a Created By value |
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IOJ-2099001 | Agent, Component installers |
Agent uninstall leaves config files on filesystem in Ubuntu environment |
Run the following command to completely remove agent on Ubuntu environment:
dpkg --purge managesoft |
IOJ-2184560 |
In CSP Grid, when user apply the filter value as Empty or Blank ,then the filter displays as [] |
No Known Workaround | |
IOJ-1809619 | Agent, Component installers |
Attempting to downgrade the installed version of FlexNet inventory agent with third-party tools leaves the agent non-functional |
Re-install by running the MSI or installing the new version again restores the files. |
IOJ-2184362 | Inventory Beacon |
Beacon fails to correctly configure inventory-beacons endpoint password from the flxconfig file |
Decrypting the ManageSoftRL or ManageSoftDL endpoint password, and entering this decrypted password into the "enter configuration details manually" for the non-working endpoint fixes the issue. |
IOJ-2174087 | Component installers |
Precalc task may fail after upgrading FlexNet Manager Suite due to Maintenance.exe dependency scan |
No known workaround exists. |
IOJ-1747884 | Integration: BMC Discovery/ADDM |
Inventory records that are sourced from ADDM may report incorrect last inventory date for devices no longer connected to the network |
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IOJ-2161354 | Web UI |
Red bar errors on FNMS application for user who is assigned to default viewOnly role |
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IOJ-2158825 | Web UI |
Error in webui.log when viewing Installer Evidence tab of Discovered Device record: "System.InvalidOperationException: The result collection contains duplicate objects." |
View the evidence tab on the inventory device record rather than the discovered device. |
IOJ-1892311 | Inventory, Reports |
Application Installation Details report may perform poorly or fail after some time with a red bar error due to large volume of data |
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IOJ-2149305 | SAM for Oracle |
OT Resolver: Upload of multiple NDI for one host overwrite each other |
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IOJ-2127258 | SAM for IBM, Software license management |
Installations of supplementary applications linked to IBM PVU licenses do not consume licenses for inventory devices hosted on a cloud service provider |
Temporarily mark the computer as not hosted in a cloud service provider. |
IOJ-2122825 | Reports, SAM for IBM |
Non-IBM PVU type licenses are reported in the IBM PVU License Consumption Report |
Ignore the non PVU type licenses in this report or filter them out. |
IOJ-2107296 | SAM for IBM, Software license management |
Supplementary titles are not consuming PVU licenses correctly when unbundled |
The only available workaround is to manually remove TemporalInstalledSoftwareSCD records for the primary titles on the affected devices. This will ensure license assignment will not consider supplementary titles in the bundles and assign them to correct licenses.
Note that doing this will cause the device to no longer consume against the primary title in previous reporting periods. This should only be done if previous reporting periods have been closed-off and audit reports saved. |
IOJ-2103668 | Integration: ILMT & BigFix, SAM for IBM, Software license management |
Applications recognised from ILMT evidence causing 'Internal' calculated consumption on PVU licences |
Impacts if free of charge application is not link to primary product license. link free of charge application to primary product license OR apply exemptions. |
IOJ-1878636 | SAM for IBM, Software license management |
IBM PVU full capacity license consumption should be calculated based on all processors in a cluster |
An operator can override consumption in the Consumption tab of the license properties page. |
IOJ-1923259 | SAML, Security |
SSO authentication doesn't implement sliding window session timeout in FlexNet Manager Suite |
Configure identity provider session timeout to 10 (default in FlexNet Manager Suite for SAML authentication) or more hours. |
IOJ-2068701 |
Incorrect update date shown when Custom Property updated in FNMS |
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IOJ-1987509 | Web UI |
Device evidence tab may take excessive time to load |
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IOJ-1928571 | Database |
Performance issue when saving applications caused by calculation of application alerts |
No known workaround exists. |
IOJ-1908802 | Business adapters, Documentation |
Attempting to open the online help from Business Adapter Studio (BAS) results in a 404 error with BAS version 2017 R2 (and older) with FlexNet Manager Suite 2018 R1 (and newer) |
Open the 'Using FlexNet Business Adapters' guide. |
IOJ-1880916 | Inventory Beacon |
Beacon upgrade may fail with error: "Could not find file 'C:\ProgramData\Flexera Software\...\upgrade.xml'." |
This is because the upgraded beacon package has not been downloaded yet on the local beacon servers, should be resolved in some time. Retry in about 15 min |