Additional ServiceNow Indexes for Performance

FlexNet Manager Suite 2022 R1 (On-Premises)

Creating additional indexes on your ServiceNow instance substantially improves the intake of data exported from FlexNet Manager Suite.

ServiceNow enables you to create your own database indexes. A worked example suggests that, with the following indexes added, you can expect better than four-fold performance increase in the initial data transforms to finish the import of data that has been exported from FlexNet Manager Suite.

Database table	New column indexed
Contract [ast_contract]	vendor_contract
Software Model [cmdb_software_product_model]	x_fls_flexera_fnms_id
Product Model [cmdb_model]	model_number
Computer [cmdb_ci_computer]	x_fls_flexera_fnms_computer_id
Software Installation [cmdb_sam_sw_install]	x_fls_flexera_fnms_application_id