For computer assets, you may choose whether to copy this value from the
linked inventory device, or to use this field for a separate purpose.
- Keeping this field synchronized with the assigned user field on the linked inventory
device is helpful when you have no special purposes in mind, as it allows you to view
the same Assigned user on both the inventory device record and
the asset record. To do this, navigate to the system menu (
 in the top right corner)
and click System Settings. Click the Assets tab and
ensure that the check box Synchronize assigned user in device and asset
properties is set (the default). When this check box is set, a manual
change to the Assigned value in either the asset properties or
the inventory device properties is automatically reflected to the other synchronized
value.Tip: When synchronized, changes here in the asset record may affect
license compliance calculations by updating the inventory device record (which drives
compliance calculations). Because manually entered data may go stale over time, it is
best practice not to set this Assigned user (on the asset) for
software asset management, except in exceptional circumstances. If you wish to record
an Assigned user for the asset, it is better practice to use
the next option, so that you do not inadvertently impact compliance
calculations.
- For hardware asset management, you might treat the two assigned user fields
differently. For example:
- On the inventory device you can leave the Assigned
user unset, so that the Calculated user derived from
inventory imports drives compliance calculations. (You may also have special reasons
for overriding the inventory with an assignment on the inventory device, such as
when a single user has multiple account names used for logging on.)
- On the asset you can record who has ownership responsibility for the asset.
(For example, you may wish to update this value using a business adapter.)
To allow this separation, ensure the check box mentioned above is cleared. Then you
can set this asset field by finding a user name with the fly-down search (and the
inventory record is unaffected).Tip: License compliance calculations are
affected by the Assigned user (if present) only from the
inventory device record. When not synchronized, the
Assigned user on the asset has no effect on compliance
calculations.
For non-computer assets, you can manually assign a user’s name in this field. Determine corporate policy, and configure System
Settings appropriately. Then you may use the fly-down search to assign a user
to this asset (for how-to information, see To Use a Fly-Down).
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