Imported Installer Evidence (with SAM)

FlexNet Manager Suite 2024 R1 (On-Premises)

These details apply when both the Discovery plugin and the SAM plugin are used with ServiceNow.

• ServiceNow scheduled task: 3) Flexera Scheduled Software Install Export
• ServiceNow source list: cmdb_sam_sw_install.list
• Saved file name: flexera_software_install_export_set.csv (properties from this file listed alphabetically below)
• Staging table in FlexNet Manager Suite: ImportedInstallerEvidence
• Sample locations in web interface: Installer Evidence tab of the All Evidence page; application properties on the Evidence tab

ServiceNow property	FNMS imported property	FNMS presentation/Notes
cicomp_sys_id	ExternalID (after processing through ImportedStringMapping)	Not visible in listings. Inventory device properties General tab > Machine ID (allows linking evidence to the individual device).
swinstall_display_name	DisplayName	Name
swinstall_install_date	InstallDate (in the ImportedInstalledInstallerEvidence table)	Not directly visible in evidence listing. Applies to individual devices and visible in the Applications tab of inventory device properties.
swinstall_publisher	Publisher	Publisher
swinstall_sys_id	ExternalInstallerID	Not visible in listings or properties: used internally for linking installer evidence to individual devices.
swinstall_version	Version	Version