Authorize the Service Account

The account used to run processing services requires permission to run as a service. Prior to installing anything, perform this process on:
  • Your batch server/reconciliation server (in a large-scale implementation with three servers)
  • Your processing server (in a two server application implementation)
  • Your application server (in a single server implementation).

To authorize the service account:

  1. On the appropriate server, log in as an administrator (suggested: fnms-admin).
  2. Go to:
    • On Windows Server 2012, Start > Administrative Tools > Local Security Policy
    • On earlier releases of Windows Server, Start > All Programs > Administrative Tools > Local Security Policy.
  3. Select the Local Policies node, and choose User Rights Assignment.
  4. Open the policy Log on as a service, and add the service account (example: svc-flexnet).
  5. Open the policy Log on as a batch job, and add the service account (example: svc-flexnet).
  6. Click OK.
    Tip: A Microsoft error dialog Security Templates - An extended error has occurred. Failed to save Local Policy Database. may appear. This error is described at http://support.microsoft.com/kb/2411938, and may safely be ignored.