Password Maintenance

When a password on the service account expires, services cease to operate. At password refresh time, ensure that the password is updated for all of the following.

Note: For accuracy, the changes are listed for distinct servers. In smaller implementations:

• If you have only a web application server and a processing server, then combine the lists for the batch server and inventory server for use on your processing server
• In a single server implementation, combine all three lists on your application server.

The configuration scripts used during product installation cannot be re-run simply to update passwords. The following passwords must all be maintained manually.

On the web application server

• The identity configured on the following IIS application pools:
  • FlexNet Manager Platform
  • ManageSoftWebServiceAppPool
  • SAP Optimization
  • SAPServiceAppPool

On the batch server

• The identity configured on the IIS application pool: Flexera Beacon
• In Services:
  • FlexNet Manager Suite Batch Process Scheduler
  • FlexNet Manager Suite Batch Processor
• In the FlexNet Manager Platform folder for Microsoft Scheduled Tasks:
  • Data warehouse export
  • Export to ServiceNow
  • FlexNet inventory data maintenance
  • FNMP database support task
  • Import Active Directory
  • Import application usage logs
  • Import discovery information
  • Import installation logs
  • Import inventories
  • Import Inventory Beacon activity status
  • Import Inventory Beacon status
  • Import remote task status information
  • Import security event information
  • Import SAP inventories
  • Import SAP package license
  • Import SAP user and activity information
  • Import system status information
  • Import VDI access data
  • Inventory import and license reconcile
  • Recognition data import
  • Regenerate Business Import config
  • Send contract notifications.

On the inventory server

• The identity configured on the following IIS application pools:
  • Flexera Importers
  • Flexera Package Repository
• In the FlexNet Manager Platform folder for Microsoft Scheduled Tasks:
  • Import Active Directory
  • Import application usage logs
  • Import discovery information
  • Import installation logs
  • Import inventories
  • Import Inventory Beacon activity status
  • Import Inventory Beacon status
  • Import remote task status information
  • Import security event information
  • Import system status information
  • Import VDI access data.

On the Cognos server

The password on the IBM Cognos service also needs to be maintained.

On the inventory beacon

By default, the FlexNet Beacon Engine service and scheduled tasks run as the local SYSTEM account. If these defaults have been modified:

• The following service in the Services (local) folder of Component Services (this may have been modified to run as a service account with administrator privileges):
  • FlexNet Beacon Engine.
  Note: The following services are also present, but must be running as the local SYSTEM account:

  • Flexera Inventory Manager installation agent
  • Flexera Inventory Manager managed device vversionNumber
  • Flexera Inventory Manager security service.
• In the FlexNet Inventory Beacon folder for Microsoft Scheduled Tasks (by default, these tasks run as the local SYSTEM account, but you may have modified the installation to run these as a named user account in order to manage proxy access):
  • Upload Flexera logs and inventories
  • Upload third party inventory data.