Locate License Details (probably)

There are three possibilities for your license documentation:
  • You may not need to find it. This is the case if you are upgrading with the same hardware as for your 2014 Rx implementation, and not adding the specialized inventory functionality in FlexNet Manager for Datacenters. The license installed on your server covers your upgrade (while you are under a maintenance agreement).
  • You may need your existing license. If you are either upgrading to new hardware as part of this update, or scaling up your implementation with additional central servers (but not adding newly-licensed functionality), you need your original license file. A license file for your existing product(s) was sent to you with your original order confirmation. If you need and cannot locate the license file, please contact the Flexera order processing team, and ask for a new copy of your license file.
    Tip: One reason you might consider upgrading to new hardware is if you are still using 32-bit operating systems. FlexNet Manager Suite 2024 R2 requires 64-bit operating systems on all central application server(s). You might consider upgrading the operating system, or replacing the old servers.
  • You may need a new license. This is the case if you are upgrading from 2014 or 2014 R2, and plan to license the FlexNet Manager for Datacenters product for advanced inventory gathering in that context (2014 R3 already supported this product). Please contact your Flexera (or partner) account manager to request a license including this additional term.