Upgrading ServiceNow Integration Application Using an Update Set

The Flexera Integration application allows data exchange between ServiceNow and Data Platform. The instructions in this article provide details about how to upgrade the Data Platform for ServiceNow integration application using an update set.

Important:For first-time installation of the ServiceNow integration application or if you previously installed or updated your version of the integration application from the ServiceNow Store, do not use these steps. Instead, install or upgrade the application using the ServiceNow Store using the steps provided in Installing the Flexera Integration Application from the ServiceNow Store.

To upgrade the ServiceNow integration application or to install the ServiceNow integration application as an Update Set:

1.

In the left-hand navigation bar, expand the System Update Sets group, and click Retrieved Update Sets.

A list of registered updated sets is displayed.

2.

From the Navigation menu, search and click Retrieved Update Sets.

3.

Click Import Update Set from XML.

4.

Upload the new Update Set XML file.

5.

Click Preview Update Set and accept all errors. Skip any errors that cannot be accepted.

6.

When there are no more errors or conflicts remaining, click Commit Update Set.