Configuration to Reduce Processing Time
Flexera Integration app v5.0.8 added a configuration to further reduce the processing time by giving you to the option to not populate the x_fls_flexera_fnms_normalized_software_instances table as long as the Integrate Flexera Models/Installations in ServiceNow Native tables option is enabled (set to Yes on the Integration Properties page).
Flexera Integration app v5.0.8 updates the default behavior of property x_fls_flexera_fnms.populate_native_option to disable integration software records into the Flexera custom table x_fls_flexera_fnms_normalized_software_instance.
Note:With this change, Flexera software records are only integrated into table cmdb_sam_sw_install.
You can override this behavior by updating the system property x_fls_flexera_fnms.populate_normalize_software_instance_table value to true. (Default value is false.) When this system property is enabled (value = true) together with the native table integration option, software records will be integrated into both tables cmdb_sam_sw_install and x_fls_flexera_fnms_normalized_software_instance.
This section provides instructions for the following requirements:
| • | Updating Flexera Integration Property x_fls_flexera_fnms.populate_normalize_software_instance_table |
| • | Setting Integrate Flexera Models/Installations in ServiceNow Native Tables Option |
Updating Flexera Integration Property x_fls_flexera_fnms.populate_normalize_software_instance_table
This section describes how to override a Flexera Integration property. In this case, the example shows how to update the Value field in the x_fls_flexera_fnms.populate_normalize_software_instance_table property To ensure records will be integrated into both tables cmdb_sam_sw_install and x_fls_flexera_fnms_normalized_software_instance
The Flexera Integration app v5.0.8 updates the default behavior of property x_fls_flexera_fnms.populate_native_option to disable integration software records into the Flexera custom table x_fls_flexera_fnms_normalized_software_instance.
In Flexera Integration app v5.0.8, Flexera software records are only integrated into table cmdb_sam_sw_install. The following steps describe how to override this behavior so that software record will be integrated into both tables cmdb_sam_sw_install and x_fls_flexera_fnms_normalized_software_instance.
To ensure records will be integrated into both tables cmdb_sam_sw_install and x_fls_flexera_fnms_normalized_software_instance
| 1. | In the ServiceNow filter navigator, enter sys_properties.list and press Enter. |
| 2. | On the System Properties page, in the Search box, enter x_fls_flexera_fnms.populate_normalize_software_instance_table and press Enter. |
| 3. | In the resulting list, click the x_fls_flexera_fnms.populate_normalize_software_instance_table record. |
| 4. | If you receive the following message at the top of the page, click here to edit the record. |
| 5. | In the Value field, enter true. and click Update. |
When this system property is enabled (value = true) together with the native table integration option, software record will be integrated into both tables cmdb_sam_sw_install and x_fls_flexera_fnms_normalized_software_instance.
Setting Integrate Flexera Models/Installations in ServiceNow Native Tables Option
This section describes how to enable the Integrate Flexera Models/Installations in ServiceNow Native tables option on the Integration Properties page.
To set the Integrate Flexera Models/Installations in ServiceNow Native Tables option to Yes
| 1. | Go to the Flexera Integration > Integration Properties page. |
| 2. | If you receive the following message at the top of the page, click here to edit the record. |
| 3. | In the Integrate Flexera Models/Installations in ServiceNow Native tables property, select Yes and then click Save. |
