New in This Release
The following sections describe new features and changes in Flexera Integration app v5.1.0.
New Features and Updates
Flexera Integration app v5.1.0 introduces the following new features and updates:
| Topic | New Feature |
|---|---|
|
Database Enhancements and Changes |
SAM tables are used and CMDB tables are disabled |
| Computer Transform Map has been updated to check for serial number on the Coalesce field | |
| New fields in the Computer Transform Map | |
| New option to insert IP address and Network Adapter records | |
| Resolved Issues | See Resolved Issues in 5.1.0. |
SAM tables are used and CMDB tables are disabled
Previously, users could choose whether to use CMDB and/or SAM tables for installations on the Integration Properties page. From the 5.03 release on, this option is no longer truly available due to restrictions on CMDB tables associated with SAM plugin required by ServiceNow. In this release, the UI has been updated to reflect the actual behavior as only SAM tables can be used.
Computer Transform Map has been updated to check for serial number on the Coalesce field
The Computer Transform Map has been updated to include serial number in the method used to match/coalesce records in ServiceNow with FlexNet Manager Suite data. This update improves the accuracy in matching and reduces the number of duplicates.
Previously, FlexNet Manager Suite would match records based on the computerID field passed from FlexNet Manager Suite only. This led to duplicates anytime records were added to ServiceNow ahead of FlexNet Manager Suite or in between export/import.
From this release, FlexNet Manager Suite will use Serial Number as the primary means for identification for computers and will use Name as the primary identifier for VMs. In both cases it will then check whether the record has a computerID. If so, it will check for a match. If not, it will use the Name for computers or Serial number for VMs as a secondary check to see if it is a match.
If a record is missing the primary means for indentification, it will not be imported into the CMDB because it cannot be identified and would create “bad data” in the CMDB.
If a software installation was tied to a piece of hardware that was missing its primary means for identification, it will not be added because the record would be an “orphan” and missing the related machine it is installed on.
If the missing identifier is added to the record in Flexera, the related records will be loaded in the next import.
New fields in the Computer Transform Map
Three new fields have been added to the Computer Transform Map:
- FQDN (fully qualified domain name)
- First Discovered Date
- Last Discovered Date
For more details, refer to Transform Maps for ServiceNow Integration.
New option to insert IP address and Network Adapter records
From this release, users have the option to insert IP address and Network records. This can be configured on the Integration Properties page. If you would like to have all the MAC and IP address information associated to a computer to be included in the import, choose Yes to both of the following properties:
- Allow Flexera to insert records into the network adapter table
- Allow IP address records (Requires network adapter creation)
