Clean-Up and Reset Script

In some cases, a Flexera import may become “stuck” and require manual intervention. This is in some cases evidenced by an Import whose transform state is “running” but no actual transformations/transactions can be seen in that state.

To better assist with managing such situations, Flexera has introduced a wrapper around certain capabilities that will automatically clean-up after failed imports and reset necessary states when the need to do so is detected.

This wrapper is provided in the form of a fix script which can be executed manually from the Flexera application scope when advised by Flexera support.

The script should be executed in the background and will do what is necessary behind the scenes.

When completed, the system log will contain helpful messages about the work performed and the current running job will be canceled along with all transactions and associated types.