Sample Workflow Manager Users

AdminStudio 2023 | 25.0 / AdminStudio Enterprise Server 2023

There are two main categories of Workflow Manager users: consumers, who make requests; and administrators, who perform the tasks to complete those requests. Consumer and administrator companies group these users.

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In an internal environment, the administrator company may be the IT department of a corporation, and consumer companies may be departments within that corporation.

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In a consulting environment, the administrator company is the organization performing the requested tasks, and the consumer companies are its clinets that make requests.

One administrator company usually does work for multiple consumer companies (or internal departments).

A user's assigned roles determine how much functionality is available to that user. Permissions for all of Workflow Manager's functions are assigned to roles, as described in Managing Roles and Permissions, and roles are assigned to users. The tasks that administrators and consumers can perform depend upon the permissions of their assigned roles.

To help you get started using Workflow Manager, sample users are automatically created during installation. The names of the users along with their assigned roles demonstrate typical Workflow Manager users.

Sample Workflow Manager Users With Their Assigned Roles

User Type	User Name	Role	How They User Workflow Manager
Consumer Company Users	user@company.com user@requester.com	User Application User	• Submit workflow requests • Monitor the progress of their workflow requests
	lm@company.com	License Manager	• Manage a company’s license compliance
	cm@company.com	Configuration Manager	• Manages a company’s software distribution.
	pm@requester.com	Project Manager	• Monitor the progress of all of the workflow requests submitted by his company
	tester@requester.com	UA Tester	• User acceptance tester.
Administrator Company Users	repackager@servicer.com	Repackager	• Perform workflow request tasks • Create and view reports • Create and view issues
	techlead@servicer.com	Tech Lead	• Same permissions as the Repackager role but also has the permission to assign work
	admin@servicer.com	SCAdmin	• Assign work • Monitor the progress of all of the workflow requests that his company is working on • Create new consumer companies, and create new consumer and administrator user accounts • Create roles, projects, and templates • Assign permissions to roles • Assign roles to consumers and administrators for each workflow request • Communicate with customers via Workflow Manager