Error -4309: VM failed to shut down

AdminStudio 2023 | 25.0 | Automated Application Converter

The following table documents this message:

Error -4309: VM failed to shut down

Category

Description

Message:

Error -4309 controlling virtual machine: VM failed to shut down

Cause:

Automated Application Converter is unable to access this machine virtual machine in order to shut it down.

Resolution:

Open the Machines tab and verify that the following properties are set correctly for this virtual machine:

Machine Settings—Verify the Guest Username and Guest Password properties.
Virtual Machine Server—Verify the Server Username and Server Password properties.