Diagnostic Tools Dialog Box

AdminStudio 2024 R2 | 28.0 | Citrix Assistant

On the Diagnostic Tools dialog box, which is opened by selecting Diagnostic Tools in the More Options list on the Profile Information page, you can choose to include the Windows Command Prompt and Registry Editor diagnostic tools with your Citrix profile.

If you include diagnostic tools with your Citrix profile, you will be able to look at the registry or file system for the application while it is running in its isolation environment. For example, if you were running a Citrix profile and got an error message stating that the application cannot load a DLL, you could use these diagnostic tools to troubleshoot the problem.

Caution:If you choose to include these diagnostic tools, the versions of regedit.exe and cmd.exe that are part of the operating system on the build machine are added to the Citrix profile. However, these tools may not be compatible with other operating systems.

You can use these diagnostic tools to inspect your application’s isolation environment at runtime. You have the following options:

Diagnostic Tools Dialog Box Options

Option

Description

Registry Diagnostics

Select this option if you want to include regedit.exe with your Citrix profile so that you can browse the profile registry.

File System Diagnostics

Select this option if you want to be able to browse the Citrix profile’s isolation environment file system using a command prompt.

Launching the Diagnostic Tools Within the Isolation Environment

If you selected the Registry Diagnostics or File System Diagnostics options on the Diagnostic Tools dialog box, shortcuts to those tools are automatically added to the profile.

When the user runs this Citrix profile application, two additional shortcuts will be available in the application’s shortcut folder: The names of these shortcuts will reflect the application name, such as:

[ProductName] Registry
[ProductName] File System

When the user launches one of these shortcuts, that diagnostic tool is launched inside the context of the application’s Citrix isolation environment.

See Also