Error -4316: Failed getting response from VM

AdminStudio 2021 | 21.0 | Automated Application Converter

The following table documents this message:

Error -4316: Failed getting response from VM

Category

Description

Message:

Error -4316 controlling virtual machine: Failed getting response from VM

Cause:

The Automated Application Converter did not receive a response from the virtual machine.

Resolution:

To resolve this error, try the following:

• Ensure that the virtual machine has access to the network and is visible to/accessible from the host machine (if it is running on a different computer).
• Verify that the Guest Agent running on the virtual machine has not crashed.
• Update the Guest Agent on the virtual machine by running the latest version of the Virtual Machine Preparation Tool (VMCfg.exe) and taking a new snapshot.