Error -4317: Failed running pre-snapshot

AdminStudio 2021 | 21.0 | Automated Application Converter

The following table documents this message:

Error -4317: Failed running pre-snapshot

Category

Description

Message:

Error -4317 processing package: Failed running pre-snapshot

Cause:

The virtual machine could not create the output cache location or could not run Repackager.

Resolution:

To resolve this error, try the following:

Ensure that the host machine has access to the network and is visible to/accessible from the virtual machine (if it is running on a different computer).
Verify that the Guest Username and Guest Password properties on the Machines tab for the virtual machine are set correctly.
Verify that the virtual machine’s Output Cache Path and Repackager Cache Path properties on the Machines tab for this virtual machine are set to a drive on the virtual machine, especially if the virtual machine does not have a C: drive.
Consider changing the Repackaging Method property for the package to Installation monitoring, which would eliminate the need for a pre-snapshot.