Error -4390: Failed connecting to image

AdminStudio 2021 | 21.0 | Automated Application Converter

The following table documents this message:

Error -4390: Failed connecting to image

Category

Description

Message:

Error -4390 controlling virtual machine: Failed connecting to image

Cause:

The Automated Application Converter was unable to connect to the virtual machine. The virtual machine may be unavailable or the virtual machine credentials may be incorrect.

Resolution:

To resolve this error, try the following:

• Verify that the virtual machine has not been deleted.
• Verify that the Guest Username and Guest Password properties on the Machines tab for the virtual machine are set correctly.
• If you are using VMware ESXi Server and you received an XE value of 0020 (corresponding to a vSphere_E_LICENSE error), this indicates that you may need to purchase a license for your VMware ESXi Server in order to use it with the Automated Application Converter.