Deactivating AdminStudio to Enable Activation on a Different Machine

AdminStudio 2021 R2 SP1 | 22.01

AdminStudio node-locked licenses are single-machine, single-user licenses according to the end-user license agreement. This means that they can be activated on one machine and accessed by one user.

If moving a license to a new machine is required, the license must first be deactivated from the previous machine before it can be activated on the new machine.

This section includes steps for both online and offline methods of deactivation.

Online Deactivation

To perform deactivation when you have an Internet connection, perform the following steps:

To perform deactivation via internet:

1. If you have already uninstalled AdminStudio from the previous machine, reinstall it.
2. Open the Command Prompt application.
3. Change the directory to the following path:

[AdminStudio_Installation_Directory]\Common

For example:

C:\Program Files (x86)\AdminStudio\2021\Common

4. At the command prompt, execute the following command to deactivate the AdminStudio license on this machine:

TPSconfig /return

Note:It is recommended that you allow incoming and outgoing traffic to and from *.flexera.com and *.installshield.com, as well as making sure that ports 80, 443, and 8443 are open. The Activation Server URL is:

activationservice.installshield.com

5. Install AdminStudio on the new machine. You will be permitted to activate it.

Offline Deactivation

To perform deactivation when you do not have an Internet connection, perform the following steps:

To perform deactivation via email:

1. If you have already uninstalled AdminStudio from the previous machine, reinstall it.
2. Open the Command Prompt application.
3. Change the directory to the following path:

[AdminStudio_Installation_Directory]\Common

For example:

C:\Program Files (x86)\AdminStudio\2021\Common

4. At the command prompt, execute the following command to generate a request code:

TPSconfig /return /no_internet

5. E-mail the request code to Flexera Support in a text file attachment. A Technical Support Engineer will manually process the deactivation on your behalf.

Note:For more information, see the Knowledge Base article: Deactivating AdminStudio:

https://community.flexera.com/t5/AdminStudio-Knowledge-Base/Deactivation-of-AdminStudio-and-WiseScript-Editor/ta-p/5277