Compatibility Issues with Known Issues at Startup
AdminStudio 2022 | 23.0 | Application Manager
For this operating system compatibility test, the Windows Installer database is scanned for the presence of content that may trigger Application Help (Apphelp) messages during installation or at application startup. These types of messages warn end users that an application may have compatibility problems.
Test Group/Test Category
| • | 0339—Operating System Compatibility/Windows 8.1 (32-Bit) |
| • | 0439—Operating System Compatibility/Windows 8.1 (64-Bit) |
| • | 2839—Operating System Compatibility/Windows 10-1809 (and 2019 LTSC) (32-Bit) |
| • | 5239—Operating System Compatibility/Windows 10-1909 (32-Bit) |
| • | 5439—Operating System Compatibility/Windows 10-2004 (32-Bit) |
| • | 5639—Operating System Compatibility/Windows 10-20H2 (32-Bit) |
| • | 5839—Operating System Compatibility/Windows 10-21H1 (32-Bit) |
| • | 7039—Operating System Compatibility/Windows 10-21H2 (32-Bit) |
| • | 2939—Operating System Compatibility/Windows 10-1809 (and 2019 LTSC) (64-Bit) |
| • | 5339—Operating System Compatibility/Windows 10-1909 (64-Bit) |
| • | 5539—Operating System Compatibility/Windows 10-2004 (64-Bit) |
| • | 5739—Operating System Compatibility/Windows 10-20H2 (64-Bit) |
| • | 5939—Operating System Compatibility/Windows 10-21H1 (64-Bit) |
| • | 7139—Operating System Compatibility/Windows 10-21H2 (64-Bit) |
| • | 6739—Operating System Compatibility/Windows 11-21H2 (64-Bit) |
| • | 0539—Operating System Compatibility/Windows Server 2012 |
| • | 0639—Operating System Compatibility/Windows Server 2016 |
| • | 1039—Operating System Compatibility/Windows Server 2019 |
Severity
Error
Message
This Windows Installer database contains a program known to have compatibility issues. It may trigger Application Help (Apphelp) message during installation.
Background
When an application is launched, the Program Compatibility Assistant warns end users if the application is known to have compatibility issues. The list of these applications is stored in the System application compatibility database. These messages that the Program Compatibility Assistant displays are called Application Help (Apphelp) messages.
Resolution
The following resolutions are available. Note that this issue is not resolved automatically by default.
Manual Fix
An application compatible with the desired Windows operating system should be delivered by its manufacturer.
Basic Auto Fix
No resolution is available.
Advanced Auto Fix
No resolution is available.
See Also
Application Compatibility: Program Compatibility Assistant (PCA)