32-Bit Shell Extensions
AdminStudio 2022 | 23.0 | Application Manager
Note:This test is not applicable to App-V packages.
The Windows Installer database is scanned for the presence of 32-bit shell extensions, which cannot be loaded on 64-bit operating systems.
Test Group/Test Category
| • | 0451—Operating System Compatibility/Windows 8.1 64-Bit |
| • | 0551—Operating System Compatibility/Windows Server 2012 |
| • | 0651—Operating System Compatibility/Windows Server 2016 |
| • | 1051—Operating System Compatibility/Windows Server 2019 |
| • | 2951—Operating System Compatibility/Windows 10-1809 (and 2019 LTSC) (64-Bit) |
| • | 5351—Operating System Compatibility/Windows 10-1909 (64-Bit) |
| • | 5551—Operating System Compatibility/Windows 10-2004 (64-Bit) |
| • | 5751—Operating System Compatibility/Windows 10-20H2 (64-Bit) |
| • | 5951—Operating System Compatibility/Windows 10-21H1 (64-Bit) |
| • | 7151—Operating System Compatibility/Windows 10-21H2 (64-Bit) |
| • | 6751—Operating System Compatibility/Windows 11-21H2 (64-Bit) |
Severity
Error
Message
This Windows Installer database contains a 32-bit shell extension registered with file [FILE_NAME] (Table: File, Key: [FILE_KEY]).
Background
Since the introduction of 64-bit operating systems, some program features that are available on Windows 32-bit operating systems are not available on computers that are running an x64-based version of Windows. A common problem is that third-party Windows Explorer shell extensions are not added to the Windows Explorer menu, such as the Windows Explorer shell extensions for WinZip and for WinRAR. These symptoms occur because Windows Explorer cannot load the 32-bit .DLL files that are required by the Windows Explorer shell extensions feature.
Resolution
The following resolutions are available. Note that this issue is not resolved automatically by default.
Manual Fix
An application compatible with the desired operating system should be delivered by its manufacturer. Alternatively, the 32-bit version of Windows Explorer can be used, which is located in the %windir%\Syswow64 folder on the computer that is running the x64-based version of Windows.
Basic Auto Fix
No resolution is available.
Advanced Auto Fix
No resolution is available.
See Also