Generating a Refresh Token for API Access

To access App Broker Cloud APIs in the ServiceNow instance and fulfill the self-service capabilities, the App Broker admin user has to generate the refresh token by performing the following steps.

To generate a refresh token:

1. From a Web browser, launch App Broker Cloud:

https://admin.appbroker-flexera.com 

2. Log in to App Broker Cloud using the administrator user ID and password.
3. From the Settings menu in the Navigation bar, select Refresh Token.
4. Enter the Username and Password provided by Flexera, and then click Get Refresh Token. A refresh token is displayed.

Note:This generated refresh token will be used when configuring App Broker Cloud API access in ServiceNow and also during App Broker Cloud Proxy installation.

5. Copy the refresh token to a secure location.