ServiceNow Workflow
App Broker Cloud includes a custom ServiceNow workflow—implemented using a new set of App Broker Cloud REST API endpoints—which is used to integrate App Broker Cloud and ServiceNow. This workflow is based on industry best practices for software license governance and software delivery.
This Flexera - App Broker Cloud Software Request workflow enables ServiceNow to perform advanced license checks, reserve available licenses, and perform automated software delivery to multiple device types. The following flowchart displays the Flexera - App Broker Cloud software request workflow.
The Flexera App Broker Cloud custom application includes the following REST endpoints:
|
Endpoint |
Method |
URL Route |
|
App Broker – IAM Token Management |
Post |
https://login.flexera.com/oidc/token |
|
App Broker - License Availability Check |
Get |
https://api.appbroker-flexera.com/Compliance/FlexnetManagerSuite/licenses/isavailable |
|
App Broker - License Reservation Check |
Get |
http://api.appbroker-flexera.com/Compliance/FlexnetManagerSuite/licenses/isreservationneeded |
|
App Broker - Reserve License |
Post |
https://api.appbroker-flexera.com/Compliance/FlexnetManagerSuite/licenses/reserve |
|
App Broker - Submit Order |
Post |
https://api.appbroker-flexera.com/requests/software |
|
App Broker - Validate Catalog |
Get |
https://api.appbroker-flexera.com/catalog/items/software/${catalogId} |
|
App Broker - Validate Device |
Get |
https://api.appbroker-flexera.com/Deployment/ConfigMgr/devices/validate/${deviceName} |
|
App Broker - Validate User |
Get |
https://api.appbroker-flexera.com/Deployment/ConfigMgr/users/email/${email} |
Note:To know more about how to update and configure the App Broker update set into ServiceNow, see Uploading and Configuring the App Broker Cloud Update Set into ServiceNow.
App Broker Cloud Release NotesApril 2020 |