Notification Editor

App Portal 2020 R1

You edit a notification in a multi-tabbed editor, which is opened by double-clicking the notification name on the Notifications view. This editor consists of four tabs: Notification, Recipients, Conditions, and Preview.

Editing Content on the Notification Tab
Viewing Source HTML on the Notification Tab
Setting Recipient Options on the Recipients Tab
Specifying Conditions on the Conditions Tab
Previewing an Email Notification on the Preview Tab

Editing Content on the Notification Tab

To edit a notification, double click the notification name to open a multi-tabbed editor.

On the Notification tab, you can edit the Subject line (if it is an email template) and the notification text. Formatting can be performed using the tool bar.

Variables are inserted by enclosing a variable name in double-hash tags (##VariableName##). On some notifications, information about the inserted variables is listed above the Subject line.

Editing a Notification

Viewing Source HTML on the Notification Tab

If you prefer to format the notification content using HTML/CSS tags, click the “source” button on the tool bar to display the HTML markup.

View HTML Markup Option

Setting Recipient Options on the Recipients Tab

For most email notifications, you can add additional email addresses on the Recipients tab. Enter the email addresses one per line in the CC Addresses and BCC Addresses lists.

Email Recipient Options

Specifying Conditions on the Conditions Tab

For most email notifications, you can filter the recipient against membership rules to determine whether the recipient should receive the notification. You add these conditions on the Conditions tab.

If a match is found against one of the conditions, then the notification is not sent to the recipient. Recipients include both the requester and target user of the request.

Notification Condition

In the above example, if the target user or the requester is in the Admin User New Security Group, the notification will not be sent.

Previewing an Email Notification on the Preview Tab

You can view a preview of how an email notification for a specific request will look when viewed by the user by opening the Preview tab of the editor dialog box, and entering the numeric ID of a request in the Enter a request ID to preview data box.

Preview Tab of Notification Editor Dialog Box

See Also