Integrating With Another ITSM System
App Portal 2020 R1
If you want to integrate with an ITSM system other than ServiceNow or Remedy, you can use App Portal’s framework to perform the integration.
| • | Adding a New ITSM System |
| • | Adding and Configuring New Operations |
| • | Configure Catalog Items |
App Portal / App Broker 2020 R1 Administration GuideAugust 2020 |