Important Points to Consider Prior to Installation

App Portal / App Broker 2020 R1

To have the most productive experience using App Portal / App Broker, review this guide in entirety and consider the following points before performing the installation:

Supported upgrade versions—You can only upgrade to App Portal / App Broker 2020 R1 from the following previous versions:
App Portal 2018 R1
App Portal 2017 R2
App Portal 2017
App Portal 2016
App Portal 2015 R2
App Portal 2015
App Portal 2014

For more information, see Upgrading the App Portal Web Site .

App Portal / App Broker obtains data from Active Directory as well as your deployment systemApp Portal / App Broker obtains its data from Active Directory as well as your deployment system. User data is refreshed when the Active Directory User Discovery is run. Be sure to schedule this process to run at regular intervals.
Four user-to-computer relationship methodsApp Portal / App Broker creates its user-to-computer relationship using one of four methods: last logon, primary console, managed by, and user affinity [for System Center 2012 Configuration Manager and System Center Configuration Manager (Current Branch) only]. Please review and understand what the most effective and reliable method will be for you.
App Portal / App Broker Web Service requirement on primary sitesApp Portal / App Broker requires that the App Portal / App Broker Web Service be installed on:
System Center Configuration Manager (Current Branch)—At the Single Primary site or the CAS Site (if present)
System Center 2012 Configuration Manager—At the Single Primary site or the CAS Site (if present)
Altiris—Not required, but ASDK should be enabled.
Casper and AirWatch—Not required.
Service account and DNS alias requirementApp Portal / App Broker requires a service account and DNS alias established prior to beginning the installation.
SysAdmin permissions required—The installer account and the upgrader account need to have SysAdmin permissions on the SQL Server. This account needs permission to create the App Portal / App Broker database, and also to assign the service account with DB_DataReader and Execute permission on the deployment technology database and database owner permission on the App Portal / App Broker database during installation.

Important:The App Portal / App Broker service account must have database owner permission to read/write to the App Portal / App Broker database even after the installation is complete.