Approval Groups Node

App Portal 2021 R1

Approval groups are used to group users or groups together to identify a group of approvers. Approval groups are then linked to catalog items indicating that the catalog item should go through the workflow process.

Approval Groups > User Groups View

Existing approval groups are listed when you select the Families, User Group, Property Groups, OU Groups, or Collection Groups subnodes of the Approval Groups node.

There should also be a Default Workflow identified and configured on the General tab of the Site Management > Settings > Web Site view. There are two settings for default workflows:

General requests
Procurement requests

Both can be set with the same workflow or different ones. This is the “catch all” in the event approval is specified and no approvers are defined or you are using a dynamic approval process and the approvers could not be determined (such as you specified manager approval and the user does not have a manager defined.)

See Also