Debug Log

When you encounter a particularly complicated issue, one which could be caused by environmental issues and which cannot be easily reproduced on other systems, you may want to turn on App Portal’s debug logging, which can be viewed on the Debug Log view under Site Management > Logs.

Rather than just a log of error messages, a debug log is an exhaustive log of all events—such as actions, methods, stack trace, execution path—and provides a very low level detail of the entire request life cycle of the App Portal web site.

When you turn on debug logging, it is only in effect for the current App Portal user. In other words, if an administrator on Machine A enables debug logging, then App Portal will be logging only requests coming from Machine A.

Important:Because debug logging slows down the system considerably, it should only be turned on when performing troubleshooting, preferably before App Portal is in a production environment.

When debug logging is turned off, the text Debug logging is currently turned OFF is displayed in a red band.

Debug Log View / Logging Off

When debug logging is turned on, Debug logging is currently turned ON is displayed and, if any actions have been taken, methods are listed on the Debug Log view.

Debug Log View / Logging On

Click Select to view the details of individual method log file.

Log File Details of a Method

The Debug Log view includes the following properties:

Debug Log View
Property	Description
Start Log	Click to start debug logging. You will be prompted to enter a title and description of what you are testing. After you have provided that information, the text Debug logging is currently turned ON is displayed.
Stop Log	Click to stop logging. You are prompted to save the session.
Clear Log	Click to clear the view so that the last set of logs are no longer displayed.
Save Logs	Click to save the current log files in a ZIP file so that it could perhaps be sent to product support personnel.
Import Logs	Click to import a log file in .CSV format.
Select	Click to view the details of individual method log file.
Machine	Machine where the logged action took place.
User	User performing the logged action.
Method Name	Method that was used.
Arguments	Arguments that were executed.
Return Value	Value that was returned from the method.

Note:For information on the content of log files, see App Portal Logs Reference.