Attaching a Question Template

Note:For Workspace ONE UEM Mobile Application catalog items, the MobileCatalogQuestionTemplate containing the MobileCatalogQuestion is always attached and cannot be changed. See Specifying the Mobile Application Catalog Item Question.

When submitting a software request, sometimes the end user needs to answer a set of questions that will give App Portal the information it needs in order to fulfill that software request.

For example, in order to approve a software request, a manager may want to know the name of the project that the end user is working on that requires this application. Or, in order to determine licensing requirements, the manager may want to know how frequently the end user will use this application or the time of day that it would be used. The request will not be submitted until all required questions have been answered.

After you create a question template, as described in Managing Questions and Question Templates, you need to attach a question template to a catalog item.

To attach a question template to a catalog item:

1. Open the Admin tab.
2. Under Catalog Management > Current Catalog Items, select the group that contains the catalog item you want to edit. The catalog items are listed in the right pane.
3. Double-click the catalog item that you want to edit. The catalog item’s Catalog Item Properties dialog box opens.
4. Select the General tab and make sure that the Global subtab is selected.

5. From the Question Template list, select a question template.
6. Click Save. The question template is now attached to the catalog item. When a requester adds this catalog item to his cart, he will be prompted to answer the questions on this question template on the Questions tab of the Request Details View.