Reassigning a Request

Instead of approving or rejecting a request, you have to choice to reassign a request to a different user or group.

To reassign a request to another user or group:

1.

Open the Approve/Reject tab. The catalog items that are pending approval are listed, and have a Status of Pending Approval.

2.

Click on the request name. The Approval dialog box opens.

3.

Click Reassign. The Reassign dialog box opens.

4.

Use the search box to search for a user or select an approval group from the Browse Approval Groups list.

5.

Click Reassign. The request is reassigned to the select user or group.