Important Points to Consider Prior to Installation

App Portal / App Broker 2023 R2

To have the most productive experience using App Portal / App Broker, review this guide in entirety and consider the following points before performing the installation:

Supported upgrade versions—You can only upgrade to App Portal / App Broker 2023 R2 from the following previous versions:
App Portal 2023 R1
App Portal 2022 R1
App Portal 2021 R2
App Portal 2021 R1

For more information, see Upgrading the App Portal Web Site .

Note:Make sure that the Service Pack is uninstalled before the upgrade (if any).

App Portal / App Broker obtains data from Active Directory as well as your deployment systemApp Portal / App Broker obtains its data from Active Directory as well as your deployment system. User data is refreshed when the Active Directory User Discovery is run. Be sure to schedule this process to run at regular intervals.
Four user-to-computer relationship methodsApp Portal / App Broker creates its user-to-computer relationship using one of four methods: last logon, primary console, managed by, and user affinity [for System Center 2012 Configuration Manager and Microsoft Endpoint Configuration Manager only]. Please review and understand what the most effective and reliable method will be for you.
App Portal / App Broker Web Service requirement on primary sitesApp Portal / App Broker requires that the App Portal / App Broker Web Service be installed on:
Microsoft Endpoint Configuration Manager—At the Single Primary site or the CAS Site (if present)
System Center 2012 Configuration Manager—At the Single Primary site or the CAS Site (if present)
Intune—Not required
Altiris—Not required, but ASDK should be enabled
Jamf Pro and Workspace ONE UEM—Not required.
Jamf Cloud—Not required.
Service account and DNS alias requirementApp Portal / App Broker requires a service account and DNS alias established prior to beginning the installation.
SysAdmin permissions required—The installer account and the upgrader account need to have SysAdmin permissions on the SQL Server. This account needs permission to create the App Portal / App Broker database, and also to assign the service account with DB_DataReader and Execute permission on the deployment technology database and database owner permission on the App Portal / App Broker database during installation.

Important:The App Portal / App Broker service account must have database owner permission to read/write to the App Portal / App Broker database even after the installation is complete.