Planning Your Upgrade
App Portal / App Broker 2023 R2
When performing your upgrade to App Portal 2023 R2, it is recommended that you include the following steps in your upgrade process:
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Review the Release Notes—Thoroughly review the App Portal / App Broker 2023 R2 Release Notes. |
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Backup your database—Prior to upgrading, you need to back up your existing App Portal database. It will not be backed up automatically by the installer. even if you are performing a “fresh” install on an existing database. |
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Backup user interface customizations—If you have customized your App Portal user interface, back up this directory of files before performing the upgrade: |
[AppPortalInstallationDirectory]\Web\App_Themes\Flexera
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Upgrade and test in a lab environment—Before rolling out the App Portal upgrade in production, first upgrade App Portal in a lab environment using a clone or subset of your production data and test it thoroughly to make sure it still operates as per your requirements. |
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Production rollout—When you are ready to roll out the App Portal upgrade to your production environment, it is recommended that you include the following steps: |
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Backup your existing App Portal database. |
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Take a snapshot of the App Portal server, if possible. |
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Provide downtime notice to your end users. |
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Schedule your service window to allow for adequate testing post-production upgrade. |
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Test your recovery model. |
Upgrade Notes
Please note the following regarding upgrading from earlier versions of App Portal:
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Upgrading the App Portal Web Service—Upgrading the existing App Portal instance will not upgrade the existing App Portal Web Services application. You need to manually run the AppPortalWebServiceSetup_2023_R2.exe installer on your System Center Configuration Manager machine. |
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App Portal logo not being displayed after upgrade—If you have a problem loading the App Portal logo (which is the default logo provided by App Portal) after upgrading, then you need to manually change the following AppSetting entry in the WD_AppSettings table from “CompanyLogoURL” to “/esd/Images/ap-logo.jpg”. However, if you are going to be using a custom logo, there is no need to perform this step. |
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My Apps scheduled tasks now run under Service Account—Starting with App Portal 2017, the My Apps-related scheduled tasks (App Portal - Process Computers for My Apps Alerts and App Portal - Send out My Apps Email Notifications) will run under the Service Account instead of the System Account. However, if you are upgrading from a previous version, you need to manually change the account that those scheduled tasks will run under; the App Portal installer will not makes these changes. |