App Portal 2014
The data displayed in the Requests list on the My Requests tab will depend on the state of the request. The major states of a request include Pending Approval and Pending Delivery.
Icons are displayed in the Status, Info, and Actions columns of the Requests list to specify information about the request:
Column |
Icon |
Description |
|
Status |
Pending Approval |
|
When an approval is required before this request can be processed, The Pending Approval icon is displayed. Clicking on the icon displays the current approval process, whom has approved the request, and whom is pending approval. |
Approved |
|
When the request has been approved, the Pending Approval icon switches to the Approved icon. |
|
Pending Deployment |
|
The application has not yet begun to install. Clicking on this icon shows the most recent status from your deployment system. |
|
Waiting for install status messages |
|
Indicates that the application has not begun to install. |
|
Install Complete |
|
The Install Complete icon indicates that the application has successfully been installed on the target end user’s machine. |
|
Install Failed |
|
If the software request fails, then an error icon is displayed. |
|
Machine policy succeeded |
|
Indicates that App Portal was able to successfully trigger an SCCM policy refresh to force the client to update its SCCM client policy. This, in turn, helps in faster software deployment. |
|
Info |
Processing Time |
|
If you hover over this icon, the time that has elapsed since the installation of this application was begun is listed. |
Alarm Warning |
|
Hover over this icon to display the amount of time that this action has been processing. |
|
Completed |
|
When installation of this application is complete, the Processing time icon switches to this icon to indicate that processing has been completed and the application has been installed. |
|
Request has Associated Questions |
|
Indicates that this request has an associated question template. |
|
Add a Note |
|
Click to add a note to this request. |
|
License unavailable |
|
This catalog item requires a license and no license is available. |
|
Actions |
Cancel |
|
Click to cancel this request. |
Uninstall |
|
Click to uninstall this application, which is already installed on your machine. |
|
Rate |
|
Click to rate this installed application (by selecting 1 to 5 stars, in half star increments) and provide any additional comments. This rating will be visible for other users to see as they browse the catalog. Note: A rating star icon is only listed in the Action column for applications which have been installed on the logged in user’s computer. Note: This option is enabled if administrators have selected the Allow users to rate request option on the Site Management > Settings > Web Site > Catalog Behavior tab. |
App Portal 2014 End User GuideJune 5, 2014 |
Copyright Information | Contact Us |