About the Supported Deployment Technologies

App Portal / App Broker for ServiceNow 2016

App Portal supports the following deployment technologies for software distribution:

Microsoft System Center 2007 Configuration Manager
Microsoft System Center 2012 Configuration Manager
Altiris Client Management Suite 7.1 or later
JAMF Casper Suite 9.6.4.
AirWatch (for mobile applications)

The purpose of App Portal’s support for multiple deployment technologies is to enable you to:

Provide a seamless end user experience while you are upgrading from System Center 2007 Configuration Manager to System Center 2012 Configuration Manager.
Present a single App Portal instance to your users even if your organization uses both System Center Configuration Manager and Altiris deployment technologies across your enterprise.
Present a universal catalog to your users that includes both desktop and mobile applications, and includes both Windows and OS X applications.
Enable you to provide a universal catalog containing:
Both desktop and mobile applications
Both Windows and OS X desktop applications
Google Android, iOS, and Windows Phone mobile applications

You enter the deployment technology connection settings by opening the Deployment subview of the Site Management > Settings view, and then entering the settings on the SCCM 2012, SCCM 2007, Altiris, AirWatch, or Casper tabs.

SCCM 2012 Tab of the Site Management > Settings > Deployment View

App Portal can only be connected to multiple servers of the same type if they are set up in a hierarchical relationship, with only the “main” site’s connection information entered on tabs of the Settings > Deployment view. The following table describes the acceptable hierarchical relationships for the deployment technologies:

Acceptable Hierarchical Relationships for Deployment Technologies

Technology

Description

System Center 2007 Configuration Manager

Central Site > Child Primary Sites

App Portal supports multiple System Center 2007 Configuration Manager Child Primary Sites; however, they need to be in the same hierarchy of the Central Site that is configured in System Center Configuration Manager.

System Center 2012 Configuration Manager

System Center Configuration Manager (Current Branch)

Single Primary Site OR Central Administration Site > Child Primary Sites

For System Center 2012 Configuration Manager, App Portal only communicates with one site: either a Single Primary Site or a Central Administration Site (which in turn replicates data to all Child Primary Sites).

Altiris Client Management Suite 7.1 or later

Single Primary Site OR Central Site > Child Primary Sites

For Altiris. App Portal only communicates with one site: either a Single Primary Site or a Central Site (which in turn replicates data to all Child Primary Sites).

Important • App Portal does not support connecting to multiple, disconnected deployment servers that are using the same deployment technology and version.

Note • When using System Center Configuration Manager, Microsoft .NET Framework 4.5.1 is required to be installed on the IIS server in order to run the App Portal service and web site. This is not required when using Altiris Client Management Suite.