App Portal / App Broker for ServiceNow 2016
Note • Only available for AirWatch Mobile Application catalog items.
You are permitted to add multiple versions of a mobile application to the same catalog item in order to accommodate different operating systems (iOS, Android) and different devices (iPhone, iPad). When using the New Catalog Item Wizard to create the catalog item, you are restricted to adding just one iOS mobile application and one Android mobile application. However, on the AirWatch tab of the Catalog Item Properties dialog box you can add additional versions or delete existing ones.
AirWatch Tab / Catalog Item Properties Dialog Box (Mobile Application)
When adding additional versions of a mobile app, you are restricted to having a unique platform / device / Location Group ID combination. For example, a single catalog item could include the following versions of the XYZ mobile application because each one has a unique combination of platform / device / location:
| • | XYZ Application / Android / Chicago Location |
| • | XYZ Application / Android / New York Location |
| • | XYZ Application / iOS / iPad / Chicago Location |
| • | XYZ Application / iOS / iPhone / Chicago Location |
| • | XYZ Application / iOS / iPad / New York Location |
| • | XYZ Application / iOS / iPhone / New York Location |
You cannot add more than one version of a mobile application that has the same platform (iOS/Android), device (iPad/iPhone), and Location Group ID to the same catalog item.
Note • Android applications do not have any phone vs. tablet device distinction.
The AirWatch tab of the Catalog Item Properties dialog box includes the following properties:
|
Property |
Description |
|
Add Android Application |
Click to open the Add Mobile Application dialog box, where you are prompted to select an Android mobile application from the connected AirWatch instance. |
|
Add iOS Application |
Click to open the Add Mobile Application dialog box, where you are prompted to select an iOS mobile application from the connected AirWatch instance. |
|
Delete |
Click to delete the selected |
|
Send failure email? Send success email? |
Select these options to send a notification email upon failure and/or success of deployment of this mobile application by AirWatch Server. |
|
AirWatch Package Name |
Name of package on the AirWatch instance. |
|
Platform |
Identifies the platform of the mobile application to be either iOS or Android. |
|
AirWatch Supported Device |
Identifies the supported device of the mobile application: either iPad or iPhone for iOS devices, or Android for Android devices. |
|
AirWatch ID |
Number identifying the application on the AirWatch server. |
|
Location Group Id |
Number identifying the Active Directory location group that was specified for this mobile application when it was added to AirWatch. Only users within the mobile application’s same location group hierarchy will have access to that mobile application. |
App Portal / App Broker for ServiceNow 2016 Administration Guide09 August 2016 |
Copyright Information | Flexera Software |