Upgrade/Replacement Subtab

App Portal / App Broker for ServiceNow 2016

On the General > Upgrade/Replacement tab, you can identify what catalog item to offer, or perform an upgrade to an existing catalog item.

Catalog Item Properties Dialog Box / Upgrade/Replacement Tab

Search for the Inventory Group item in the left list and select a catalog item, then click the Add button to link the Inventory Item to the Catalog Item.

When finished, click the Save button to complete the process.

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