App Portal / App Broker for ServiceNow 2016
App Portal / App Broker for ServiceNow 2016 supports the following deployment technologies for software distribution:
• | Microsoft System Center Configuration Manager (Current Branch) |
• | Microsoft System Center 2012 Configuration Manager |
• | Microsoft System Center 2007 Configuration Manager |
• | Altiris Client Management Suite 7.1 or later |
• | VMware AirWatch 8.4 (for mobile application deployment) |
• | JAMF Casper Suite 9.6.4 |
Note • App Portal / App Broker for ServiceNow supports JAMF Casper Suite 9.6.4 on premises version; the cloud version is not supported. Inventory can be collected from Macintosh computers running OS X 10.7.x or later.
You enter the deployment technology connection settings by opening the Site Management > Settings > Deployment view, and then entering the settings on the ConfigMgr, SCCM 2012, SCCM 2007, Altiris, AirWatch, or Casper subtabs.
Site Management > Site Settings > Deployment
App Portal / App Broker for ServiceNow can only be connected to multiple servers of the same type if they are set up in a hierarchical relationship, with only the “main” site’s connection information entered on the Site Management >Settings > Deployment tab. The following table describes the acceptable hierarchical relationships for the deployment technologies:
Technology |
Description |
System Center Configuration Manager (Current Branch) System Center 2012 Configuration Manager |
Single Primary Site OR Central Administration Site > Child Primary Sites For System Center Configuration Manager (Current Branch) or System Center 2012 Configuration Manager, App Portal / App Broker for ServiceNow only communicates with one site: either a Single Primary Site or a Central Administration Site (which in turn replicates data to all Child Primary Sites). |
System Center 2007 Configuration Manager |
Central Site > Child Primary Sites App Portal / App Broker for ServiceNow supports multiple System Center 2007 Configuration Manager Child Primary Sites; however, they need to be in the same hierarchy of the Central Site that is configured in System Center Configuration Manager. |
Altiris Client Management Suite 7.1 or later |
Single Primary Site OR Central Site > Child Primary Sites For Altiris. App Portal / App Broker for ServiceNow only communicates with one site: either a Single Primary Site or a Central Site (which in turn replicates data to all Child Primary Sites). |
Important • App Portal / App Broker for ServiceNow does not support connecting to multiple, disconnected deployment servers that are using the same deployment technology and version.
Note • When using System Center Configuration Manager, Microsoft .NET Framework 4.6.1 is required to be installed on the IIS server in order to run the App Portal / App Broker for ServiceNow web service and web site. This is not required when using Altiris Client Management Suite.
App Portal / App Broker for ServiceNow 2016 Installation Guide09 August 2016 |
Copyright Information | Flexera Software |