Unlock Windows Authentication in IIS for the Default Web Site (Windows Server 2008 R2, 2012, and 2012 R2)

App Portal / App Broker for ServiceNow 2016

If you are using Windows Server 2012 or Windows Server 2012 R2, you need to unlock the windowsAuthentication section for the Default Web Site in IIS to allow web applications to use Windows Authentication, which is a requirement of App Portal / App Broker for ServiceNow.

To unlock the Default Web Site option, perform the following steps.

To unlock the Default Web Site option:

1. Open IIS 7 Manager.
2. Select Default Web Site in the tree. The Default Web Site Home view opens.

3. Double click Configuration Editor. The Configuration Editor opens.
4. From the Section list, expand the tree and select windowsAuthentication (which is under system.webServer > security > authentication).

5. In the Actions panel on the right, click Unlock Section.