App Portal 2017
When an end user requests an App Portal catalog item from the ServiceNow interface, they have the following user experience.
To request an App Portal catalog item in ServiceNow:
| 1. | In the search box, enter Service Catalog and click Service Catalog in the search results. The Service Catalog home page opens. |
| 2. | Click Software. The Service Catalog > Software page opens. |
| 3. | Click on the catalog item you wish to obtain. The detailed view of that catalog item opens. |
| 4. | From the Select device to install software on list, select a device. |
| 5. | Click Order Now. The order is submitted and a confirmation message is displayed. |
| 6. | To view the status of your request, enter My Requests in the search box and click on My Requests in the search results. The Requests view opens. |
| 7. | Click on the Number of the request you just submitted. The Order Status page is displayed. |
App Portal / App Broker 2017 Administration Guide18 July 2017 |
Copyright Information | Flexera Software |