Setting Dashboard Options
App Portal 2017
You set dashboard reporting options on the Dashboard tab of the Site Management > Settings > Web Site view.
To set dashboard options:
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1.
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On the Admin tab, open the Dashboard tab of the Site Management > Settings > Web Site view. |
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2.
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Under Provide adjustable variables for Software Requests, enter the number of Hours per request and Cost per hour of a typical software request. |
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Under Provide adjustable variables for OSD Requests, enter the number of Hours per request and Cost per hour of a typical OSD request. |
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4.
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In the No. of days the requests are waiting for approval, enter the threshold number of days that a request needs to be waiting before it is listed in the Deployment waiting approval for more than n days card on the SLA Dashboard. |
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5.
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Under Threshold settings, enter the percentage of the total number of requests that need to be in one of the following categories before that category’s card would be displayed in red (instead of gray) in the SLA Dashboard report: |
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