App Portal Task Sequence Request Workflow

App Portal 2017

This Flexera Software - App Portal Task Sequence Request workflow is used when a request is submitted using the Employee App Provision Request wizard.

Flexera Software - App Portal Task Sequence Request Workflow

Each step in the workflow is associated with an API REST Message, as described in API REST Messages Used By App Portal Workflows. This workflow includes the following steps.

Workflow Steps in Flexera Software - App Portal Task Sequence RequestWorkflow

Steps

Description

Read Task Sequence Request Data

Extracts request data required by App Portal.

After user clicks on the Submit Request button, the data for that request will get inserted into the x_fls_appportal_task_sequence_requests table. As soon as the data gets inserted into this table, the workflow will be triggered, and this activity will extract the request data required by App Portal for that request.

Submit Task Sequence Request Data

Submits task sequence request data required by App Portal.

Uses the App Portal - Submit Order REST message.

Notification

Notifies administrator of exceptions in App Portal workflow.

After a request has been completed, ServiceNow administrators can view that request’s completed workflow, which includes a blue line that indicates the path that was taken.

Flexera Software - App Portal Task Sequence Request Workflow / Completed