App Portal 2017
App Portal and App Broker for ServiceNow include web services to integrate with ServiceNow, which are listed on the Site Management > ITSM Integration view. The number of systems listed depends upon which ServiceNow integration features that you have configured.
|
System Name |
Feature |
Description |
|
ServiceNow - Create Incident Management Service |
Standard App Portal Integration with ServiceNow |
Use to create a ServiceNow incident. |
|
ServiceNow - Create Request Management Service |
Standard App Portal Integration with ServiceNow |
Use to generate a request in ServiceNow for account creation in Box, Office 365, or Salesforce. |
|
ServiceNow - Catalog Import Set Management Service |
App Broker for ServiceNow |
Use to request catalog items in ServiceNow using the ServiceNow interface. |
|
ServiceNow - Update Task Sequence Request Management Service |
App Broker for ServiceNow |
This operation is used to push the status of Employee App Provision Requests from App Portal to ServiceNow. |
For more information, see Configuring ITSM Integration.
App Portal / App Broker 2017 Administration Guide18 July 2017 |
Copyright Information | Flexera Software |