Common Issues Resulting In A PARTIAL Status
Important:The product name for this user guide has changed from Foundation and Cloudscape to Business Service Discovery and Migration Planning.
Some operations have a higher than normal likelihood of issues that cause an Overall Status of PARTIAL. Some of these errors are documented in the following tables, with the degree of severity and recommendations on how to resolve them.
Invalid Argument SSH Error
|
Item |
Description |
|
Command |
cat /sys/class/net/eth0/speed |
|
Error |
cat: /sys/class/net/eth0/speed: Invalid argument |
|
Result |
INCOMPLETE |
|
Description |
The Linux kernel cannot report the speed of a network interface, in this case the eth0 interface. Typically this data is not available to Linux itself, which is usually seen with older kernels on virtualization environments |
|
Recommendation |
This issue does not currently have a resolution, so no action is required |
No dmidecode SSH Error
|
Item |
Description |
|
Command |
which dmidecode |
|
Error |
which: no dmidecode in (/usr/local/bin:/usr/bin) |
|
Result |
INCOMPLETE |
|
Description |
This will typically follow the command /sys/devices/virtual/dmi/id, with a result of FALLBACK. Newer Linux kernels (2.6 and above) expose hardware platform data (hardware vendor, product, serial, etc) under the sysfs filesystem, which is the perferred approach for collection. When this is not available, the collection process checks for the availability of the dmidecodeutility to collect the same data. This utility is typically not present in the default installation of most Linux distributions, so a failure to detect this utility as the fallback method will result in the exhaustion of the methods for collection that data, and an INCOMPLETE status. |
|
Recommendation |
If hardware platform data is desired, which is shown in the Assets page, installing the dmidecode utility and making it available using sudo, as described in the SSH Collection Module documentation, will resolve this behavior. |