Completed Scans
Use this page to view a summary of the scans conducted. Double-click an entry for further details or right-click and select View Scan Result.
The overview page appears on the screen with the following tabs:
• | Overview |
• | Scan Results |
• | Blocked Results |
• | Zombie File Results |
Use this page to view the overview information of the Scan results.
In the Scan Results tab, you can view installations details of the product, and you can add desired product to the Block List.
To do so, right click on selected row and choose View Installations / Add to Block List from the context menu.
Success
The scan was completed successfully.
Partial
The Software Vulnerability Manager scans consists of two parts; the first part is the scan of third-party applications, the second part is collecting information about Microsoft patching status from the Windows Update Agent (WUA).
If the Software Vulnerability Manager scan engine is not able to obtain the required information from the WUA, the scan result will be Partial. Check the setting that controls the behavior of the WUA when a scan is completed (refer to Settings for further information).
Failed
Software Vulnerability Manager was not able to connect to the remote target to perform the scan. Refer to Remote/Agent-less Scan – Requirements (Windows) for further information.
Possible Reasons for Scan Status
After you complete a scan, you will see a Completed Scans page. This page includes a Scan Status column. The following table explains the possible reasons for the Scan Status.
Scan Status |
Possible Reasons |
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Success: OK |
Scan executed successfully. |
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Partial Success |
Scan executed with partial success. |
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Partial: Windows Update Failed |
The scan was partially successful. An error occurred during the Windows update check due to possibly one or all of the following reasons:
NOTE: This means that certain Microsoft products for this Host are listed with a potential incorrect security state. |
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Failure |
Scan failed. |
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Failed: License Limit Reached |
You have reached the limit of your CSI License Key. To resolve this issue:
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Failed: No Connection |
Could not connect to Host. Check that the Host is not blocked by a firewall. |
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Failed: Resolving Host |
Could not resolve Host. Please verify that you typed the host name correctly. |
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Failed: Access Denied |
The scan failed. Please verify that you are using the correct administrative login credentials for the Host. |
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Failed: Error Connecting |
Check that you have sufficient privileges to access the Host. Check that the Host is not blocked by a firewall. |
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Failed: Partial Success |
The scan started, but it could not be completed due to possibly one or all of the following reasons:
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Failed: No Data Retrieved |
The scan started, but it could not be completed. Please verify that you are using the correct administrative login credentials for the Host. ‘Easy File Sharing’ is disabled on the Host. The Host is not blocked by a firewall. |
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Failed: IP/AD Restrictions |
The user who installed the agent on the specific machine is not allowed to scan a machine with that IP address. |
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Failed: Communications Error |
There has been a communications error between the agent and the Host. This could be a temporary issue, so rescanning may resolve this issue. |
The products associated with logged paths will be available in the Blocked Results tab. These paths will not be considered for the applicability rules while generating an SPS patch.
The discovered zombie files will be displayed in the Zombie File Results tab.