Viewing Inventory Summary and Details

Data Platform

To view inventory:

1. On the Administration Console, open the Normalize page.
2. Click Inventory. The Inventory Summary screen opens to display a summary of processes, grouped by Inventory. The screen is divided into two panes: Summary and Detailed View.
• Inventory Summary pane—provides the following information and/or options:
• Inventory ID—Unique ID number given to a specific Inventory.
• Inventory Name—Descriptive name given to the Inventory by the user.
• Status—Indicates whether the Inventory is in process or finished.
• Inventory Date—Date and time the Inventory was created.
• Results—Option to view results of the Inventory.
• Delete—Option to remove the selected Inventory.
• Detailed View—provides the following information and/or options:
• Normalization ID—Unique ID number given to the normalization.
• Normalization Process—Method used to normalize discovered data.
• Discovery Tool—Data source of the normalized data.
• Status—Indicates whether the Inventory is in process or finished.
• Normalization Date—Data and time of the normalization.
• Delete—Option to remove the selected Inventory.

Inventory Summary and Details

 

Resume a normalize job from the import to ServiceNow step

Follow the steps below if a ServiceNow normalize job fails or cancels at the import to ServiceNow step and you want to resume the job.

Note:The publish step must have completed successfully to use this process.

To resume a normalize job from the import to ServiceNow step:

  1. Open the Windows command prompt as an administrator on the Data Platform server and change the directory to the BDNA\Data Platform\Bin\ folder.
  2. Run the following command to get the process ID of the ServiceNow task.

    3. NormalizeCMD.exe –viewprocess

    You’ll see an output like the following:

    Process ID = 10001, Process Name = ACME-MD

    Process ID = 10002, Process Name = ACME-IT

  3. Run the following command to rerun the import to ServiceNow step, where XXXXXX is the process ID.

    4. NormalizeCMD.exe -Exporttoservicenow /Process_ID=XXXXXX

    For example, if you want to reassume the job ACME-MD you’d run the following command:

    NormalizeCMD.exe -Exporttoservicenow /Process_ID=10002