Timeout Setting for Screen Sessions on Data Platform User Console

The Data Platform User Console console is preconfigured with a screen session timeout set for 120 minutes.

You can configure a different timeout setting by modifying the “session-timeout” value (in minutes) in the web.xml file found at the following location:

<NORMALIZE_BI_HOME>\Tools\server\biserver-ee\tomcat\webapps\NormalizeBI\WEB-INF\web.xml

Note:You must restart the Data Platform User Console service for these changes to take effect.

To change the default session timeout value from 120 minutes to 200 minutes:

1.

Stop the Data Platform User Console Service.

2.

Change:

<session-config>

    <session-timeout>120</session-timeout>

</session-config>

to

<session-config>

    <session-timeout>200</session-timeout>

</session-config>

3.

Remove the files from the following two paths:

<install location>:

\Program Files\Data Platform\User Console\Tools\Tomcat\webapps\temp\*

<install location>:

\Program Files\Data Platform\User Console\Tools\Tomcat\webapps\work\*

4.

Start the Data Platform User Console Service.

Note:The session timeout setting works in LDAP mode. It does not work in Windows Authentication mode.