Check That ManageSoftWebServiceAppPool Service is Running

To check that the ManageSoftWebServiceAppPool service is running, perform the following steps:

To check the ManageSoftWebServiceAppPool service:

1. Open Internet Information Services (IIS) Manager.
2. Select Application Pools in the tree. The Application Pools view opens.
3. In the Application Pools list, make sure that the ManageSoftWebServiceAppPool service is started and running under the NetworkService account.

Note:The NetworkService account has non-editable privileges configured by Microsoft that are sufficient for FlexNet Manager Suite.

4. If the service is not started, start it by clicking Start in the Actions menu.
5. On the Actions menu, click Advanced Settings... to open the Advanced Settings dialog box for this service, and make sure that Start Automatically is set to True.