Test the FlexNet Manager Suite GetFlexeraIDForApplication API
To determine whether the FlexNet Manager Suite GetFlexeraIDForApplication API is working correctly (which means that a Flexera Identifier will be returned when AdminStudio searches FlexNet Manager Suite’s Application Resource Library), invoke the GetFlexeraIDForApplication API on the FlexNet Manager Suite server.
To test the GetFlexeraIDForApplication API:
| 1. | On the FlexNet Manager Suite server machine, enter the following URL in a web browser: |
http://localhost/ManageSoftServices/ComplianceAPIService/ComplianceAPIService.asmx
Tip:When identifying the FlexNet Manager Suite server in this URL, enter localhost.
The ComplianceAPIService page on the FlexNet Manager Suite server opens:
| 2. | Click on GetFlexeraIDForApplication in the list. The GetFlexeraIDForApplication page is displayed: |
| 3. | In the productName field, enter Acrobat, and in the companyName field, enter Adobe. |
| 4. | Click Invoke. The following Flexera Identifier should be returned: |
| • | If a Flexera Identifier is returned, FlexNet Manager Suite is configured properly. |
| • | If no Flexera Identifier is returned, FlexNet Manager Suite is not configured properly. One of the following could be causing this problem: |
| • | Prevented by Active Directory policy—This type of error usually means that the System Administrator has changed the Active Directory policy so that it prevents the Flexera Software services from working. |
| • | User does not have access to IIS—The user who is testing the connections may not have access to IIS if they are in the wrong security groups. |