Testing FlexNet Manager Suite On Premises Server Authentication Settings

The first thing that you should do to prepare the FlexNet Manager Suite On Premises server for integration (even before connecting to the Flexera Service Gateway) is to attempt to browse to the FlexNet Manager Suite ComplianceAPIService documentation page to determine whether you are prompted to enter network credentials. This will test whether the applicaiton server’s authentication settings are set properly.

To test the FlexNet Manager Suite server authentication settings:

1.

On the FlexNet Manager Suite server machine, enter the following URL in a web browser:

http://<FNMPServer>/ManageSoftServices/ComplianceAPIService/ComplianceAPIService.asmx

such as:

http://win2008r2fnmp/ManageSoftServices/ComplianceAPIService/ComplianceAPIService.asmx

Tip:When identifying the FlexNet Manager Suite server in this URL, you can enter either the application server name or the server IP address.

The ComplianceAPIService page on the application server should open without prompting you to enter network credentials:

If you are prompted to enter network credentials, then Windows Authentication is not set up correctly on the FlexNet Manager Suite server and you will need to modify its authentication settings. The problem could be an issue with the group policy settings for network authentication.

Note:If Windows Authentication is not enabled, App Portal and AdminStudio will be unable to communicate with FlexNet Manager Suite.

2.

To modify the authentication settings, see Verify FlexNet Manager Suite On Premises Application Server Authentication Settings in IIS.